• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Peru Jobs Expertini

Técnico Soporte N1 Job Opening In Lima – Now Hiring Ditech Group


Job description

NIVEL 1

FUNCIONES:

  • Brindar soporte técnico de primer nivel a los usuarios por teléfono, Web y Correo electrónico.

  • Registrar y gestionar los casos reportados en nuestro sistema de tickets para darles seguimiento hasta su resolución.

  • Solucionar y resolver problemas microinformáticos y de aplicaciones.

  • Instalar y configurar aplicaciones.

  • Creación de cuentas de usuario, incluidos restablecimientos de contraseñas, desbloqueos y permisos de acceso.

  • Colaborar con otros equipos de TI para escalar y resolver problemas técnicos.

  • Documentar todos los incidentes y resoluciones en el sistema de tickets de la Mesa de ayuda.

  • Proporcionar un excelente servicio al cliente y garantizar altos niveles de satisfacción del cliente.

GRADO DE INSTRUCCIÓN

  • Egresado técnico/universitario en Ingeniería de Sistemas, Computación e Informática o afines.

CONOCIMIENTOS INDISPENSABLES

  • Conocimiento de sentencias de base de datos a nivel básico-intermedio.

    (MySql, SQL Server, Postgress)
  • Experiencia de 2 años en la gestión de Mesa de Ayuda.

  • Experiencia en manejo de herramienta de tickets.

COMPETENCIAS CLAVE

  • Orientación al Cliente
  • Comunicación Efectiva
  • Iniciativa
  • Capacidad de análisis y trabajo a presión.

HORARIO:

Lunes a Viernes: Cobertura de 08:00am a 20:00pm.

Sábados: De 08:00am a 13:00pm

Descanso fijo: Domingos

100% presencial – Sede San Isidro

Required Skill Profession

Other General


  • Job Details

Related Jobs

Newport Capital hiring Soporte Técnico N1 Job in San Isidro, Departamento de Lima, Peru
Newport Capital
San Isidro, Departamento de Lima, Peru
Canvia hiring Soporte técnico n1 Job in Lima, Provincia de Lima, Peru
Canvia
Lima, Provincia de Lima, Peru
Canvia hiring Soporte técnico n1 Job in Lima, Provincia de Lima, Peru
Canvia
Lima, Provincia de Lima, Peru
COMSATEL PERU hiring Soporte Técnico N1 Job in Peru
COMSATEL PERU
Peru
Canvia hiring Soporte técnico N1/ remoto Job in Lima, Provincia de Lima, Peru
Canvia
Lima, Provincia de Lima, Peru
Hitss Peru hiring Soporte tecnico n1 Job in La Victoria, Departamento de Amazonas, Peru
Hitss Peru
La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú hiring soporte tecnico n1 Job in La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú
La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú hiring Soporte tecnico N1 junior Job in La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú
La Victoria, Departamento de Amazonas, Peru
iD hiring Auxiliar Soporte TI N1 Job in Lima, Provincia de Lima, Peru
iD
Lima, Provincia de Lima, Peru
ID Business Intelligence hiring Auxiliar Soporte TI N1 Job in Peru
ID Business Intelligence
Peru
iDBI hiring Auxiliar de Soporte TI N1 Job in Barranco, Departamento de Lima, Peru
iDBI
Barranco, Departamento de Lima, Peru
Experis hiring Técnica(o) de Soporte N1 Job in San Isidro, Departamento de Lima, Peru
Experis
San Isidro, Departamento de Lima, Peru
REDBIT SOLUTIONS hiring Analista de Soporte N1 y N2 Job in Santiago de Surco, Departamento de Lima, Peru
REDBIT SOLUTIONS
Santiago de Surco, Departamento de Lima, Peru
Global Hitss Perú hiring Soporte tecnico N1 junior- Part time Job in Peru
Global Hitss Perú
Peru
AVECIM hiring Soporte Técnico Job in El Callao, Callao, Peru
AVECIM
El Callao, Callao, Peru
GKM Technology hiring Soporte Técnico Job in Lima, Provincia de Lima, Peru
GKM Technology
Lima, Provincia de Lima, Peru
GAMT hiring Soporte técnico Job in San Luis, Departamento de Cajamarca, Peru
GAMT
San Luis, Departamento de Cajamarca, Peru
Topoequipos T&T SRL hiring Soporte Técnico Job in Santiago de Surco, Departamento de Lima, Peru
Topoequipos T&T SRL
Santiago de Surco, Departamento de Lima, Peru
IBR Latam hiring soporte técnico Job in Santa Anita - Los Ficus, Departamento de Lima, Peru
IBR Latam
Santa Anita - Los Ficus, Departamento de Lima, Peru
Cámara de Comercio Exterior hiring Soporte Técnico Job in San Isidro, Departamento de Lima, Peru
Cámara de Comercio Exterior
San Isidro, Departamento de Lima, Peru
Inetum hiring Soporte Técnico Job in Lima, Provincia de Lima, Peru
Inetum
Lima, Provincia de Lima, Peru
Zoluciones hiring Soporte Técnico Job in Magdalena Del Mar, Departamento de Lima, Peru
Zoluciones
Magdalena Del Mar, Departamento de Lima, Peru
Medcam Salud Ocupacional hiring Soporte Técnico Job in San Francisco De Borja, Departamento de Lima, Peru
Medcam Salud Ocupacional
San Francisco De Borja, Departamento de Lima, Peru
SABITEC GPS hiring Soporte Técnico Job in Villa Maria Del Triunfo, Departamento de Lima, Peru
SABITEC GPS
Villa Maria Del Triunfo, Departamento de Lima, Peru
GAMT SAC hiring Soporte Técnico Job in La Victoria, Departamento de Amazonas, Peru
GAMT SAC
La Victoria, Departamento de Amazonas, Peru
RC NEW TECH hiring Soporte Técnico Job in Lima, Provincia de Lima, Peru
RC NEW TECH
Lima, Provincia de Lima, Peru
Peruvian IT Services hiring Soporte Técnico Job in Peru
Peruvian IT Services
Peru
Peruvian IT Services hiring Soporte Técnico Job in Peru
Peruvian IT Services
Peru
Peruvian IT Services hiring Soporte Técnico Job in Peru
Peruvian IT Services
Peru
Peruvian IT Services hiring Soporte Técnico Job in Peru
Peruvian IT Services
Peru
Peruvian IT Services hiring Soporte Técnico Job in Peru
Peruvian IT Services
Peru
H&M Supply Solutions hiring Soporte Técnico Job in Peru
H&M Supply Solutions
Peru

Unlock Your Técnico Soporte Potential: Insight & Career Growth Guide


Real-time Técnico Soporte Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Técnico Soporte in Lima, Peru, highlighting market share and opportunities for professionals in Técnico Soporte roles.

3420 Jobs in Peru
3420
744 Jobs in Lima
744
Download Técnico Soporte Jobs Trends in Lima and Peru

Are You Looking for Técnico Soporte N1 Job?

Great news! is currently hiring and seeking a Técnico Soporte N1 to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ditech Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Técnico Soporte N1 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Técnico Soporte N1?

Key qualifications for Técnico Soporte N1 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Técnico Soporte N1?

To improve your chances of getting hired for Técnico Soporte N1, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Técnico Soporte N1 Job Success

Ditech Group interview tips for Técnico Soporte N1

Here are some tips to help you prepare for and ace your Técnico Soporte N1 job interview:

Before the Interview:

Research: Learn about the Ditech Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Técnico Soporte N1 interview at Ditech Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ditech Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Técnico Soporte N1 Positions

Setting up job alerts for Técnico Soporte N1 is easy with Peru Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!