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Urgent! Técnico de Soporte de Sistemas Job Opening In Lima – Now Hiring CAMISAK EIRL

Técnico de Soporte de Sistemas



Job description

Buscamos un profesional con formación en Computación e Informática o carreras afines para un puesto de Soporte Técnico de Sistemas de nivel junior.

El candidato ideal combinará habilidades técnicas avanzadas con competencias personales clave para gestionar eficientemente las tareas diarias y ofrecer un servicio de alta calidad.

Requisitos y Habilidades Clave

1.

Competencias Técnicas Avanzadas

  • Hardware y Software:
  • Mantenimiento completo de equipos (limpieza, cambio de componentes como fuentes, RAM, discos, y placas).

  • Instalación y configuración de sistemas operativos, incluyendo clonación de discos y creación de imágenes.

  • Recuperación de datos y gestión de copias de seguridad (locales y en la nube).

  • Soporte para software administrativo (facturación, puntos de venta).

  • Instalación de drivers y programas de ofimática, con un conocimiento básico del paquete Microsoft Office.

  • Configuración de periféricos como escáneres, lectores de códigos de barras y dispositivos biométricos.

  • Redes y Seguridad:
  • Configuración básica de redes (asignación de IPs, DHCP, DNS, VPN, firewall).

  • Seguridad informática (instalación de antivirus y políticas de seguridad básicas).

  • Instalación y configuración de redes inalámbricas (APs, repetidores, enlaces punto a punto).

  • Conocimiento en cableado estructurado (ponchado de conectores RJ45).

  • Videovigilancia y Virtualización:
  • Instalación y configuración de sistemas CCTV (cámaras análogas e IP, NVR/DVR, acceso remoto).

  • Virtualización básica con herramientas como VMware, VirtualBox o Hyper-V.

  • Conocimientos Adicionales:
  • Nociones básicas de electrónica para diagnosticar fallas eléctricas menores.

2.

Competencias de Soporte TI

El rol implica la gestión de incidentes en los siguientes niveles:

  • Nivel 1 (Soporte Básico): Primer punto de contacto.

    Resuelve problemas comunes como contraseñas olvidadas, fallas de impresión y otros inconvenientes sencillos.

    Escala los casos más complejos al siguiente nivel.

  • Nivel 2 (Soporte Especializado): Maneja los problemas que el Nivel 1 no pudo resolver.

    Aborda temas más avanzados de hardware, redes, sistemas operativos y software.

  • Nivel 3 (Soporte de Expertos): Nivel superior que gestiona los problemas más técnicos y difíciles, como fallos de infraestructura crítica o servidores.

3.

Competencias Personales y Blandas

El candidato debe ser proactivo y resolutivo, con capacidad para:

  • Diagnosticar y resolver problemas rápidamente.

  • Comunicar conceptos técnicos de forma sencilla y clara.

  • Anticipar problemas y proponer mejoras continuas.

  • Mantener un inventario organizado.

  • Realizar múltiples tareas de forma simultánea.

  • Adaptarse al trabajo tanto en campo como de forma remota.

  • Priorizar tareas críticas de manera efectiva.

  • Documentar procedimientos y generar reportes.

  • Aprender y actualizarse constantemente.

Tipo de puesto: Tiempo completo

Sueldo: S/.1,400.00 al mes

Lugar de trabajo: Empleo presencial


Required Skill Profession

Other General



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