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Peru Jobs Expertini

Supervisor de Cobranza en Call Center Job Opening In Peru, Peru – Now Hiring JpuSoluciones


Job description

CONSTRUYE TU FUTURO EN JPU

En Jpu, somos líderes estratégicos en la gestión de cobranzas para entidades financieras, caracterizándonos por nuestro adaptabilidad y creación de nuevas tecnologías para mejorar el performance en nuestras gestiones.

Te ofrecemos más que un empleo: Una oportunidad para desarrollarte profesionalmente en un ambiente dinámico y retador

¿Cuál es tu reto?

  • Diseñar y ejecutar planes de capacitación mensual basados en hallazgos de calidad y necesidades operativas.

  • Monitorear y evaluar la gestión de los ejecutivos mediante la revisión de llamadas y KPIs definidos.

  • Detectar errores recurrentes en la atención al cliente y brindar retroalimentación oportuna al equipo.

  • Derivar correctamente contactos inbound al responsable correspondiente o asignarlo, verificando datos en el sistema.

  • Atender solicitudes del equipo de producción como revisión de propuestas de pago, emisión de documentación o seguimiento a casos específicos.

  • Coordinar operativos de llamadas según requerimientos de la cartera.

  • Participar en reuniones con supervisores de cartera y coordinación para presentar resultados.

¿Qué buscamos?

  • Egresado/a en en Ingeniería Industrial, Administración de Empresas o carreras a fines.

  • Experiencia mínima de 1 a 3 años en supervisión de cobranza o supervisión de capacitación y control de calidad en Contact Center de cobranzas.

  • Conocimiento de las normativas relacionadas a cobranza.

  • Manejo de Excel a nivel intermedio.

  • Conocimiento deseable en normas de calidad (ISO 9001)

Nuestra propuesta de valor para ti incluye:

Ingreso a planilla desde el primer día: CTS, gratificación, vacaciones, seguro social y más.

Horarios flexibles

Sueldo competitivo.

Comisiones estratégicas sin un tope de límite.

Medio día libre en la fecha de tu cumpleaños.

Línea de carrera desde el sexto mes: Avanza y crece con nosotros

Capacitación constante: Potenciamos tus habilidades y conocimientos.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Supervisor de Potential: Insight & Career Growth Guide


Real-time Supervisor de Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Supervisor de in Peru, Peru, highlighting market share and opportunities for professionals in Supervisor de roles.

49800 Jobs in Peru
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Are You Looking for Supervisor de Cobranza en Call Center Job?

Great news! is currently hiring and seeking a Supervisor de Cobranza en Call Center to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at JpuSoluciones adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Supervisor de Cobranza en Call Center Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Peru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Supervisor de Cobranza en Call Center?

Key qualifications for Supervisor de Cobranza en Call Center typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Supervisor de Cobranza en Call Center?

To improve your chances of getting hired for Supervisor de Cobranza en Call Center, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Supervisor de Cobranza en Call Center Job Success

JpuSoluciones interview tips for Supervisor de Cobranza en Call Center

Here are some tips to help you prepare for and ace your Supervisor de Cobranza en Call Center job interview:

Before the Interview:

Research: Learn about the JpuSoluciones's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Supervisor de Cobranza en Call Center interview at JpuSoluciones, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the JpuSoluciones's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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