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Supervisor de call center Job Opening In Arequipa – Now Hiring Grupo NetSur


Job description

En
GRUPO NETSUR
, nos encontramos en búsqueda de un
Supervisor de Ventas ,
para unirse a nuestro equipo de trabajo en la ciudad de Arequipa.

Funciones

  • Coordinar al equipo de agentes de call center para garantizar el cumplimiento de los objetivos y KPI's.

  • Capacitar, asesorar y brindar feedback a los agentes para mejorar su desempeño.

  • Colaborar con otros departamentos para garantizar una experiencia de cliente excepcional.

  • Implementar y monitorear procesos y procedimientos para asegurar la eficiencia y eficacia del equipo.

Requisitos

  • Bachiller o titulado en Administración, Marketing, Comunicaciones, Ingeniería Industrial o carreras afines .

  • Experiencia comprobada como supervisor o líder de equipo
  • Excelentes habilidades de liderazgo y capacidad para motivar y desarrollar a los miembros del equipo.

  • Conocimiento de Office (Excel intermedio indispensable).

  • Deseable manejo de CRM o plataformas de call center
  • Manejo de indicadores de gestión (KPI's) en call center o equipos comerciales.

Beneficios

  • Sueldo acorde al mercado laboral
  • Bonos por logros
  • Comisiones altamente atractivas de acuerdo al rendimiento del equipo.

Si cumples con los requisitos mencionados y consideras que tienes las habilidades necesarias para desempeñarte en este puesto, te invitamos a postular

Únete a GRUPO NETSUR y forma parte de nuestro equipo

Required Skill Profession

Other General


  • Job Details

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Unlock Your Supervisor de Potential: Insight & Career Growth Guide


Real-time Supervisor de Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Supervisor de in Arequipa, Peru, highlighting market share and opportunities for professionals in Supervisor de roles.

49800 Jobs in Peru
49800
1391 Jobs in Arequipa
1391
Download Supervisor De Jobs Trends in Arequipa and Peru

Are You Looking for Supervisor de call center Job?

Great news! is currently hiring and seeking a Supervisor de call center to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Grupo NetSur adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Supervisor de call center Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Arequipa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Supervisor de call center?

Key qualifications for Supervisor de call center typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Supervisor de call center?

To improve your chances of getting hired for Supervisor de call center, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Supervisor de call center Job Success

Grupo NetSur interview tips for Supervisor de call center

Here are some tips to help you prepare for and ace your Supervisor de call center job interview:

Before the Interview:

Research: Learn about the Grupo NetSur's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Supervisor de call center interview at Grupo NetSur, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Grupo NetSur's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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