• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Peru Jobs Expertini

Soporte tecnico de primer nivel Job Opening In Lima – Now Hiring Nettix Perú


Job description

Perfil de Puesto: Soporte Técnico de Primera Línea

Objetivo del Puesto

Brindar soporte técnico eficiente, oportuno y con comunicación asertiva a usuarios internos y clientes, asegurando la continuidad operativa de los sistemas, redes y servicios de TI, mediante la atención, diagnóstico y resolución de incidencias de primera línea.

Funciones y Responsabilidades

  1. Atender y resolver requerimientos de soporte de primera línea a través de mesa de ayuda (web, teléfono y correo electrónico).

  2. Gestionar tickets desde su apertura hasta su cierre, garantizando un seguimiento proactivo y llamadas aclaratorias cuando sea necesario.

  3. Diagnosticar y resolver incidencias básicas en sistemas Linux, servicios web y redes (nivel CCNA).

  4. Administrar servicios de correo electrónico y Nextcloud: creación, modificación y eliminación de cuentas.

  5. Verificar conectividad desde distintos puntos de internet mediante herramientas de red.

  6. Garantizar la estabilidad de aplicaciones en producción mediante gestión oportuna de incidentes.

  7. Documentar y actualizar manuales de usuario, guías de referencia y materiales de apoyo.

  8. Efectuar visitas técnicas programadas o de emergencia en la ciudad y, eventualmente, a nivel nacional para instalación, reinstalación o retiro de equipos.

  9. Detectar y reportar problemas en sistemas, aplicaciones o procesos de clientes, proponiendo soluciones efectivas.

  10. Cumplir con la Política de Calidad y objetivos del Sistema de Gestión de la Calidad (SGC).

  11. Participar en capacitaciones del SGC e identificar riesgos y oportunidades en las operaciones.

  12. Otras funciones asignadas por el jefe inmediato.

Requisitos del Puesto


•  Formación Académica: Técnico o universitario en Ingeniería de Sistemas, Informática, Redes o afines.

Conocimientos Técnicos:

  • Administración básica de Linux.

  • Redes a nivel CCNA (configuración, diagnóstico y resolución de problemas).

  • Conocimientos básicos de servicios web (DNS, HTTPS, SMTP).

  • Experiencia: mínimo 1 año en soporte técnico de primera línea o helpdesk.

Competencias:

  • •  Comunicación clara y asertiva con clientes.

  • •  Orientación al servicio y al trabajo en equipo.

  • •  Capacidad de análisis y resolución de problemas.

  • •  Organización y seguimiento de tareas.

  • •  Disponibilidad: movilidad para realizar visitas técnicas dentro de la ciudad y, eventualmente, fuera de ella.

Required Skill Profession

Other General


  • Job Details

Related Jobs

Praxis hiring Soporte Nivel 1 Job in Lima, Provincia de Lima, Peru
Praxis
Lima, Provincia de Lima, Peru
COMPLEJO COMERCIAL UNICACHI hiring Soporte Tecnico Job in Nevado Utcohuarco, Departamento de Junín, Peru
COMPLEJO COMERCIAL UNICACHI
Nevado Utcohuarco, Departamento de Junín, Peru
Confidential hiring Soporte Tecnico Job in Lima, Provincia de Lima, Peru
Confidential
Lima, Provincia de Lima, Peru
IBR Latam hiring soporte tecnico Job in Lima, Provincia de Lima, Peru
IBR Latam
Lima, Provincia de Lima, Peru
INSTITUTO DEL SISTEMA HACCP DEL PERU S.A.C. hiring soporte tecnico Job in Peru
INSTITUTO DEL SISTEMA HACCP DEL PERU S.A.C.
Peru
TEAM SUPPORT SERVICES S.A.C hiring Soporte Tecnico Job in Peru
TEAM SUPPORT SERVICES S.A.C
Peru
WILLATEC S.A.C hiring soporte tecnico Job in Peru
WILLATEC S.A.C
Peru
SUNSHINE EXPORT SAC hiring Soporte Tecnico Job in Progreso Alto, Departamento de Piura, Peru
SUNSHINE EXPORT SAC
Progreso Alto, Departamento de Piura, Peru
ITBCP SAC hiring soporte tecnico Job in Pacific Remote Islands Marine National Monument, Howland Island, Peru
ITBCP SAC
Pacific Remote Islands Marine National Monument, Howland Island, Peru
Neo Grafi SAC hiring Soporte Tecnico Job in Lima, Provincia de Lima, Peru
Neo Grafi SAC
Lima, Provincia de Lima, Peru
Next Generation Services hiring Soporte tecnico Job in Magdalena Del Mar, Departamento de Lima, Peru
Next Generation Services
Magdalena Del Mar, Departamento de Lima, Peru
FP Tecnologi & System hiring soporte tecnico Job in Lima, Provincia de Lima, Peru
FP Tecnologi & System
Lima, Provincia de Lima, Peru
Ouro hiring tecnico de soporte Job in Peru
Ouro
Peru
MOVITECNICA hiring Tecnico de Soporte Job in Lima, Provincia de Lima, Peru
MOVITECNICA
Lima, Provincia de Lima, Peru
RESEARCH PARTNERS ASOCIATE hiring Tecnico Instrumental de Soporte Tecnico Job in Peru
RESEARCH PARTNERS ASOCIATE
Peru
GRUPO ALVARADO SAC hiring Soporte Técnico Nivel II Job in Lima, Provincia de Lima, Peru
GRUPO ALVARADO SAC
Lima, Provincia de Lima, Peru
NTT DATA Europe & Latam hiring Técnico de Soporte Nivel 1 Job in Trujillo, Departamento de La Libertad, Peru
NTT DATA Europe & Latam
Trujillo, Departamento de La Libertad, Peru
OLECRAMMI SAC hiring asistente soporte tecnico Job in Santa Anita - Los Ficus, Departamento de Lima, Peru
OLECRAMMI SAC
Santa Anita - Los Ficus, Departamento de Lima, Peru
Global Hitss Perú hiring Soporte tecnico auxiliar Job in La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú
La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú hiring soporte tecnico n1 Job in La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú
La Victoria, Departamento de Amazonas, Peru
Hitss Peru hiring Soporte tecnico n1 Job in La Victoria, Departamento de Amazonas, Peru
Hitss Peru
La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú hiring soporte tecnico N2 Job in La Victoria, Departamento de Amazonas, Peru
Global Hitss Perú
La Victoria, Departamento de Amazonas, Peru
INSTITUTO DEL SISTEMA HACCP DEL PERU S.A.C. hiring asistente de soporte tecnico Job in La Victoria, Departamento de Amazonas, Peru
INSTITUTO DEL SISTEMA HACCP DEL PERU S.A.C.
La Victoria, Departamento de Amazonas, Peru
SC INGENIERÍA Y CONSTRUCCIÓN hiring Auxiliar de soporte tecnico Job in Ate, Departamento de Lima, Peru
SC INGENIERÍA Y CONSTRUCCIÓN
Ate, Departamento de Lima, Peru
Estudio Jurídico Ubillus y Asociados hiring Auxiliar de Soporte tecnico Job in Santiago de Surco, Departamento de Lima, Peru
Estudio Jurídico Ubillus y Asociados
Santiago de Surco, Departamento de Lima, Peru
Satelital hiring Auxiliar de Soporte Tecnico Job in Iquitos, Departamento de Loreto, Peru
Satelital
Iquitos, Departamento de Loreto, Peru
WITLINK SAC hiring Soporte Tecnico de Sistemas Job in Chiclayo, Departamento de Lambayeque, Peru
WITLINK SAC
Chiclayo, Departamento de Lambayeque, Peru
R.R.H.H. Cambridge hiring Tecnico De Soporte TI Job in Provincia de Huarmey, Ancash, Peru
R.R.H.H. Cambridge
Provincia de Huarmey, Ancash, Peru
ACCIONA hiring analista de soporte tecnico Job in Lima, Provincia de Lima, Peru
ACCIONA
Lima, Provincia de Lima, Peru
Acciona hiring analista de soporte tecnico Job in Lima, Provincia de Lima, Peru
Acciona
Lima, Provincia de Lima, Peru
Analytical Laboratory hiring planificadora de soporte tecnico Job in Peru
Analytical Laboratory
Peru

Unlock Your Soporte tecnico Potential: Insight & Career Growth Guide


Real-time Soporte tecnico Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Soporte tecnico in Lima, Peru, highlighting market share and opportunities for professionals in Soporte tecnico roles.

1408 Jobs in Peru
1408
315 Jobs in Lima
315
Download Soporte Tecnico Jobs Trends in Lima and Peru

Are You Looking for Soporte tecnico de primer nivel Job?

Great news! is currently hiring and seeking a Soporte tecnico de primer nivel to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nettix Perú adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Soporte tecnico de primer nivel Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Soporte tecnico de primer nivel?

Key qualifications for Soporte tecnico de primer nivel typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Soporte tecnico de primer nivel?

To improve your chances of getting hired for Soporte tecnico de primer nivel, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Soporte tecnico de primer nivel Job Success

Nettix Perú interview tips for Soporte tecnico de primer nivel

Here are some tips to help you prepare for and ace your Soporte tecnico de primer nivel job interview:

Before the Interview:

Research: Learn about the Nettix Perú's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Soporte tecnico de primer nivel interview at Nettix Perú, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nettix Perú's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Soporte tecnico de primer nivel Positions

Setting up job alerts for Soporte tecnico de primer nivel is easy with Peru Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!