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Urgent! ServiceNow Developer – Job Opening In Peru, Peru – Now Hiring Synergy Business Consulting, Inc.

ServiceNow Developer –



Job description

AI/ServiceNow Developer – Remote (LATAM)

U.S. Based Position

Eligible Locations: Mexico, Peru, Costa Rica, Colombia

Work Hours: Align with U.S. business hours (customer's holiday schedule applies)

Contract Role

We're looking for a
ServiceNow AI Developer
to design and build intelligent workflows and automation solutions powered by ServiceNow's
Agentic AI framework
.

This role combines hands-on ServiceNow development with cutting-edge
AI/ML technologies
like LLMs, RAG frameworks, and vector databases.

You'll work closely with product managers, business analysts, and Scrum teams to deliver impactful solutions.

What You'll Do

  • Design, develop, and maintain automated workflows using
    ServiceNow Agentic AI, AI Orchestrator, and AI Agent Studio
    .

  • Build AI agents for ITSM, CSM, and other enterprise use cases.

  • Develop integrations with external tools, APIs, and data sources.

  • Apply
    LLMs, prompt engineering, and RAG frameworks
    to enhance agent intelligence and accuracy.

  • Monitor, evaluate, and optimize agent performance and workflows.

  • Ensure compliance with
    ITIL practices, security policies, and data privacy regulations
    .

  • Maintain clear documentation of processes, configurations, and solutions.

  • Collaborate with cross-functional teams in an
    Agile/Scrum environment
    .

Tech Stack

  • ServiceNow Agentic AI, AI Orchestrator, AI Agent Studio
  • LLMs, LangChain, LlamaIndex, Vector DBs
  • Workflow Data Fabric, Raptor DB
  • Agile/Scrum delivery methodology

What We're Looking For

  • Bachelor's degree in Computer Science, IT, or related field (preferred).

  • 2–3 years
    of hands-on software and ServiceNow development experience.

  • 3–5 years
    working with Agentic AI, LLMs, prompt engineering, RAG frameworks, and vector DBs.
  • 3–5 years
    of experience applying AI/ML models to predictive analytics and risk-based decision-making.

  • Strong analytical and problem-solving skills.

  • Prior experience with ServiceNow ITSM/CSM modules.

  • Bilingual:
    fluent in English and Spanish
    (required).

Interview Process

  • Two interviews (technical + soft skills), 1 hour each, via video conference (camera required).

  • May include a
    hands-on technical assessment
    .


Required Skill Profession

Other General



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    Unlock Your ServiceNow Developer Potential: Insight & Career Growth Guide


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