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Operadores Coordinación de Técnicos Job Opening In Lima – Now Hiring Belltech


Job description

Somos una
empresa tecnológica multinacional
especializada en diseñar, implementar y apoyar soluciones avanzadas para la transformación digital en Latinoamérica.

Además, somos reconocidos por
Great Place to Work
como uno de los mejores lugares para trabajar, lo que refleja nuestra cultura de excelencia y enfoque en las personas.

Nos encontramos en la búsqueda de un
Operador - Centro de Coordinaciones
, responsable de asegurar la atención eficiente y dentro de los SLA a los incidentes técnicos reportados, mediante la asignación y seguimiento oportuno de los recursos de campo.

Principales responsabilidades:

  • Recepcionar incidentes desde el sistema de tickets, monitoreo o clientes, y asignarlos a los técnicos de campo disponibles.

  • • Hacer seguimiento proactivo de cada ticket: confirmación de atención, tiempos de arribo y cierre.

  • • Coordinar con proveedores logísticos en caso de movimientos urgentes de repuestos.

  • • Escalar incidentes críticos o fuera de SLA según protocolo.

  • • Emitir reportes diarios y alertas de gestión para asegurar cumplimiento de indicadores.

Requisitos:

  • Técnico en Administración, Telecomunicaciones, Computación o carreras afines.

  • Mínimo 1 año de experiencia en coordinación operativa, call center técnico o logística.

  • Manejo de plataformas de gestión de tickets (ej.

    BCM, Remedy, ServiceNow).

  • Conocimientos básicos en geolocalización, tiempos de traslado y SLA.

  • Disponibilidad para horarios rotativos de 8 horas (lunes a domingo).

Required Skill Profession

Other General


  • Job Details

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Unlock Your Operadores Coordinación Potential: Insight & Career Growth Guide


Real-time Operadores Coordinación Jobs Trends (Graphical Representation)

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Are You Looking for Operadores Coordinación de Técnicos Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Belltech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Operadores Coordinación de Técnicos Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Operadores Coordinación de Técnicos?

Key qualifications for Operadores Coordinación de Técnicos typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Operadores Coordinación de Técnicos Job Success

Belltech interview tips for Operadores Coordinación de Técnicos

Here are some tips to help you prepare for and ace your Operadores Coordinación de Técnicos job interview:

Before the Interview:

Research: Learn about the Belltech's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operadores Coordinación de Técnicos interview at Belltech, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Belltech's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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