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Urgent! Help Desk Soporte TI Job Opening In Lima – Now Hiring TIC-TECHNOLOGIES.
En
Tic-Technologies
, hemos creado una cultura que refleja nuestro compromiso con la excelencia, el bienestar y la atención personalizada.
Nos enorgullece ser un equipo apasionado que valora la calidad, la innovación y el crecimiento continuo, tanto personal como profesional.
Descripción del puesto
: Como Soporte Help Desk en TIC-TECHNOLOGIES, serás responsable de las atenciones de TI que brindamos hacia todos nuestros clientes.
Sus tareas diarias incluirán el brindar un soporte de calidad y un buen servicio, el puesto es presencial en nuestras oficinas ubicadas en Lima Norte.
Responsabilidades:
• Atender requerimientos e incidencias de usuarios vía teléfonica, correo o sistema de tickets.
• Diagnosticar y resolver problemas relacionados con hardware, software, redes y periféricos.
• Brindar soporte básico en el uso de SAP B1 (usuarios, accesos, incidencias comunes).
• Brindar soporte funcional y técnico básico en herramientas de Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, etc.).
• Escalar casos complejos al segundo nivel o al área correspondiente.
• Apoyar en la instalación y configuración de equipos y aplicaciones.
• Elaborar y entregar reportes mensuales de atenciones realizadas, organizadas por cliente y tipo de incidencia.
Requisitos:
• Estudios técnicos o universitarios de las carreras de Ingeniería de Sistemas, Informática, Computación o carreras afines de preferencia de los ultimos ciclos i Bachiller..
• Experiencia mínima de 1 año en Soporte técnico o Help Desk.
(deseable)
• Conocimientos básicos ERP SAP B1 u otros (deseable).
• Experiencia en el uso de herramientas de Microsoft 365.
• Manejo de sistemas operativos Windows11, Windows Server, Active Directory y herramientas de oficce.
• Conocimiento de herramientas de Office365.
• Conocimiento Basico de reparación de computadoras,
• Capacidad para trabajar con herramientas de gestión de tickets y generación de reportes.
• Buena redacción y habilidades de comunicación.
¿Qué ofrecemos?
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Unlock Your Help Desk Potential: Insight & Career Growth Guide
Real-time Help Desk Jobs Trends in Lima, Peru (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Help Desk in Lima, Peru using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 60 jobs in Peru and 32 jobs in Lima. This comprehensive analysis highlights market share and opportunities for professionals in Help Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TIC-TECHNOLOGIES. is currently hiring and seeking a Help Desk Soporte TI to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Help Desk Soporte TI Jobs Lima.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TIC-TECHNOLOGIES. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Help Desk Soporte TI Jobs Peru varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Help Desk Soporte TI typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Help Desk Soporte TI, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Help Desk Soporte TI interview at TIC-TECHNOLOGIES., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TIC-TECHNOLOGIES.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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