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Urgent! Formador/Capacitador con experiencia en call center – Rubro Financiero Job Opening In La Victoria – Now Hiring ALVCOM

Formador/Capacitador con experiencia en call center – Rubro Financiero



Job description

Empresa líder en el rubro de Banca y en servicios de TELECOMUNICACIONES teniendo de aliado comercial al Banco BBVA.

Estamos en busca de: FORMADOR/ CAPACITADOR DE CALL CENTER / OFICINA SANTA CATALINA

REQUISITOS:

  • Experiencia en el rubro de telecomunicaciones (Indispensable).

  • Experiencia mínima de 1 año en formación, capacitación en call center en el rubro financiero (De preferencia en el sector Banca).

  • Manejo de grupos, gestión del tiempo, adaptabilidad, didáctica, empatía y escucha activa.

  • Manejo de Excel, Canva, Genially, PowerPoint, Zoom, Meet, entre otros.

  • Disponibilidad para trabajar de manera presencial en el distrito de LA VICTORIA.

FUNCIONES:

  • Diseñar, gestionar y optimizar materiales de capacitación efectivos y actualizados.

  • Administrar plataformas digitales de formación y aplicar metodologías innovadoras.

  • Analizar el impacto del aprendizaje a través de indicadores clave (KPIs).

  • Alinear los contenidos a las necesidades del negocio en coordinación con áreas estratégicas.

  • Impulsar el uso de tecnologías para mejorar la experiencia de aprendizaje.

  • Elaborar y actualizar la ruta de aprendizaje de acuerdo a la gestión y procedimiento de las campañas.

  • Realizar el control de asistencia del personal durante el entrenamiento y acompañamiento del personal.

  • Evaluar al personal al final de cada capacitación.

  • Capacitar al personal en las diferentes áreas operativas y de soporte.

  • Demás funciones que el jefe inmediato le asigne.

COMPETENCIAS

  • Impacto e influencia.

  • Desarrollo y dirección de personas.

  • Liderazgo
  • Orientación al logro
  • Flexibilidad

HORARIO:

Lunes a Viernes de 9:00 am a 6:00 pm

Sábados 9:00 am a 3:00 pm

CONDICIONES:

  • S/.1200 Fijo + S/.

    300 Movilidad

QUÉ TE OFRECEMOS:

  • Pago bajo RxH inicialmente
  • Pagos puntuales, último día de cada mes

  • Posibilidad línea de carrera

  • Convenios corporativos

Tipo de puesto: Tiempo completo

Sueldo: S/.1, S/.1,500.00 al mes

Pregunta(s) de postulación:

  • ¿Has tenido la experiencia como FORMADOR o CAPACITADOR en el rubro call center en el rubro financiero?

    ¿Cuanto tiempo?

    Para que producto?

  • ¿Tienes disponibilidad para trabajar de manera presencial en el distrito de LA VICTORIA SANTA CATALINA?

  • ¿Cuentas con disponibilidad inmediata para iniciar labores el 01 de setiembre?

  • Porfavor brindanos tu número de telefono ACTUALIZADO

Lugar de trabajo: Empleo presencial


Required Skill Profession

Other General



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