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Urgent! Delivery Manager Job Opening In Lima – Now Hiring Novacomp

Delivery Manager



Job description

Buscamos un Delivery Manager con experiencia en la industria de outsourcing de TI, con un historial comprobado en la gestión de equipos de ingenieros de software y otros especialistas en tecnología.

Este rol es clave para garantizar que los equipos asignados a nuestros clientes cumplan con sus objetivos, expectativas y estándares de calidad, al mismo tiempo que se gestiona la relación con cada cliente de manera estratégica.

Además, será responsable de la gestión operativa y administrativa del personal, asegurando su desarrollo profesional, satisfacción y alineación con los objetivos del cliente y de la empresa.

El Delivery Manager no solo deberá supervisar el desempeño del equipo, sino también actuar como un enlace entre los clientes y Novacomp, identificando oportunidades de mejora, crecimiento y fortalecimiento de la relación comercial.

Este rol también implica un componente de expansión de negocio, identificando oportunidades de crecimiento orgánico dentro de las cuentas asignadas.

Responsabilidades:

  • Administrar equipos de ingenieros de software y otros especialistas en TI, asegurando su alineación con los objetivos de cada cliente.

  • Supervisar el cumplimiento de metas y expectativas, asegurando que los entregables se ejecuten con calidad y dentro de los plazos establecidos.

  • Gestionar la relación con los clientes, asegurando una comunicación constante, resolución de problemas y alineación estratégica.

  • Revisar y administrar las bitácoras de trabajo, verificando el registro de horas laboradas y asegurando la correcta facturación de los servicios prestados a cada cliente.

  • Realizar reuniones 1:1 periódicas con los miembros del equipo para evaluar su desempeño, resolver inquietudes y fortalecer su desarrollo profesional.

  • Monitorear KPIs y SLAs, asegurando que se cumplan los acuerdos de servicio con los clientes.

  • Resolver solicitudes administrativas y operativas de los empleados asignados a cada cuenta.

  • Identificar y proponer oportunidades de crecimiento dentro de las cuentas asignadas, contribuyendo a la expansión de servicios y fortalecimiento de la relación comercial.

  • Colaborar con el equipo de talento humano y reclutamiento, asegurando la retención y satisfacción del personal asignado a los clientes.

  • Coordinar internamente con otras áreas para garantizar una operación fluida y sin contratiempos.

Requisitos:

  • Título universitario obligatorio en cualquier carrera (preferiblemente en Tecnología de la Información, Ingeniería o áreas afines).

  • Experiencia mínima de 5 años en gestión de equipos de tecnología en un entorno de outsourcing en Perú.

  • Experiencia administrando personal técnico en TI, garantizando la entrega de servicios alineados con los requerimientos de los clientes.

  • Sólida experiencia en el manejo de clientes corporativos, con capacidad para gestionar expectativas y generar relaciones de largo plazo.

  • Conocimiento en modelos de servicio gestionado, staffing de TI y estrategias de retención de talento.

  • Familiaridad con metodologías ágiles y gestión de proyectos de tecnología.

  • Experiencia en la revisión y control de bitácoras de trabajo, asegurando una facturación precisa y alineada con los acuerdos contractuales.

  • Capacidad analítica para interpretar métricas de desempeño y tomar decisiones basadas en datos.

  • Es un plus contar con experiencia técnica previa en tecnología, como desarrollo de software, infraestructura o gestión de proyectos de TI.

  • Disponibilidad para trabajar de forma híbrida.

  • Experiencia comprobada trabajando con clientes de Perú.

  • Inglés es un plus pero no necesario


Required Skill Profession

Other General



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    Unlock Your Delivery Manager Potential: Insight & Career Growth Guide


  • Real-time Delivery Manager Jobs Trends in Lima, Peru (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Delivery Manager in Lima, Peru using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2254 jobs in Peru and 641 jobs in Lima. This comprehensive analysis highlights market share and opportunities for professionals in Delivery Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Delivery Manager Job?

    Great news! is currently hiring and seeking a Delivery Manager to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Novacomp adheres to the cultural norms as outlined by Expertini.

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    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
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    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Peru laws and regulations
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  • Interview Tips for Delivery Manager Job Success
    Novacomp interview tips for Delivery Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
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    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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