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Consultor Funcional Salesforce – Service Cloud Job Opening In Pacific Remote Islands Marine National Monument – Now Hiring Tekton Labs


Job description

Remoto – América Latina

Inicio: Inmediato

Idioma requerido: Español fluido

Únete a proyectos de alto impacto en transformación digital con Salesforce


Estamos buscando un Consultor Funcional Salesforce especializado en Service Cloud para colaborar en proyectos que optimizan la experiencia del cliente, los centros de atención y los flujos de servicio en grandes empresas.

Este rol es ideal para perfiles funcionales con visión de producto, conocimiento de procesos de atención al cliente y experiencia en entornos ágiles.

Responsabilidades Principales

  • Levantar requerimientos funcionales con áreas de negocio y traducirlos en soluciones sobre Salesforce Service Cloud.

  • Diseñar y documentar flujos de atención, casos, colas, reglas de asignación y procesos de automatización.

  • Configurar componentes estándar (objetos, page layouts, validation rules, flows).

  • Colaborar con equipos de desarrollo y QA en la implementación de mejoras.

  • Capacitar usuarios finales y brindar soporte funcional post-despliegue.

Requisitos Indispensables (Must-Have)

  • 3+ años de experiencia funcional con Salesforce Service Cloud.

  • Experiencia en configuración de procesos de atención al cliente, gestión de casos, enrutamiento, SLAs, omnicanalidad o knowledge base.

  • Experiencia trabajando con equipos técnicos (devs, admins, QA) y stakeholders de negocio.

  • Español fluido, tanto escrito como hablado.

  • Residencia en América Latina y disponibilidad para trabajo remoto.

Deseables (Nice-to-Have)

  • Certificación Salesforce Administrator o Service Cloud Consultant.

  • Conocimiento básico de Salesforce Flows, Process Builder o automatización declarativa.

  • Experiencia en proyectos con canales digitales integrados (WhatsApp, email, chatbots).

  • Conocimiento de metodologías ágiles (Scrum/Kanban).

  • Familiaridad con herramientas como Jira, Confluence, Figma.

Soft Skills que valoramos

  • Capacidad de análisis funcional y visión de producto.

  • Comunicación efectiva con perfiles técnicos y no técnicos.

  • Enfoque en resolución de problemas y mejora continua.

  • Autonomía, responsabilidad y actitud colaborativa.

  • Condiciones

  • Ubicación: 100% remoto desde cualquier país de América Latina

  • Idioma: Español (inglés no requerido)
  • Modalidad: Contratación como contractor
  • Dedicación: Tiempo completo (40 horas semanales)
    • Duración estimada: Proyecto de mediano a largo plazo
  • Rango referencial: 3,000 - 4,200 USD

Required Skill Profession

Other General


  • Job Details

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Unlock Your Consultor Funcional Potential: Insight & Career Growth Guide


Real-time Consultor Funcional Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Consultor Funcional in Pacific Remote Islands Marine National Monument, Peru, highlighting market share and opportunities for professionals in Consultor Funcional roles.

884 Jobs in Peru
884
12 Jobs in Pacific Remote Islands Marine National Monument
12
Download Consultor Funcional Jobs Trends in Pacific Remote Islands Marine National Monument and Peru

Are You Looking for Consultor Funcional Salesforce – Service Cloud Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tekton Labs adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Consultor Funcional Salesforce – Service Cloud Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Pacific Remote Islands Marine National Monument. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Consultor Funcional Salesforce – Service Cloud?

Key qualifications for Consultor Funcional Salesforce – Service Cloud typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Consultor Funcional Salesforce – Service Cloud Job Success

Tekton Labs interview tips for Consultor Funcional Salesforce – Service Cloud

Here are some tips to help you prepare for and ace your Consultor Funcional Salesforce – Service Cloud job interview:

Before the Interview:

Research: Learn about the Tekton Labs's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Consultor Funcional Salesforce – Service Cloud interview at Tekton Labs, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tekton Labs's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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