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Urgent! consultor funcional crm Job Opening In Lima – Now Hiring Creantis

consultor funcional crm



Job description

Consultor Funcional CRM con experiencia

Estamos buscando
Consultores Funcionales CRM con experiencia
.

Queremos incorporar profesionales jóvenes y talentosos, con el siguiente perfil:

Habilidades personales

  • Orientado a resultados, capaz de lograr que los proyectos se concreten
  • Liderazgo natural, con capacidad de inspirar y guiar equipos hacia objetivos comunes
  • Habilidades sociales que faciliten la interacción con ejecutivos y equipos multidisciplinarios
  • Pensamiento conceptual y sistémico, para comprender el impacto de los procesos en toda la organización
  • Capacidad de organización y gestión del tiempo para atender múltiples tareas en paralelo
  • Comunicación asertiva y clara, tanto oral como escrita
  • Coordinación efectiva con el equipo de trabajo
  • Interacción profesional con ejecutivos de diferentes niveles en la organización del cliente

Responsabilidades

  • Conducir entrevistas a clientes para el levantamiento de requerimientos
  • Modelar procesos comerciales (marketing, ventas y servicio al cliente) aplicando marcos de buenas prácticas
  • Diseñar y documentar la arquitectura funcional de las soluciones a implementar
  • Configurar nuestro software CRM en función de los requerimientos y el modelamiento de procesos
  • Especificar requerimientos al equipo de programación
  • Hacer seguimiento al desarrollo de los requerimientos asignados a los programadores
  • Coordinar con el cliente todos los detalles de la ejecución del proyecto
  • Elaborar documentación de seguimiento del proyecto
  • Realizar pruebas unitarias e integrales
  • Ejecutar cargas masivas de datos en el sistema
  • Redactar manuales funcionales
  • Capacitar a usuarios operativos y gerenciales
  • Brindar soporte funcional al cliente y dar seguimiento a los casos asignados a los programadores

Requisitos

  • Experiencia comprobada y con referencias de al menos cinco (05) años en consultoría funcional CRM (marketing, ventas consultivas y/o servicio al cliente)
  • Experiencia avanzada implementando software CRM
  • Experiencia avanzada en metodologías de modelamiento de procesos de negocios (BPM)
  • Experiencia avanzada en diseño de arquitectura funcional, modelamiento entidad–relación
  • Experiencia en Design Thinking aplicado a soluciones de negocio
  • Experiencia en gestión de proyectos
  • Conocimientos intermedios a avanzados de Excel, Visio y Project, así como de herramientas BPM
  • Conocimientos básicos de programación (PHP, JavaScript, HTML5 y CSS3), MySQL u otro lenguaje o base de datos)
  • Deseable conocimiento intermedio de Analítica y Business Intelligence
  • Deseable conocimiento técnico básico de Inteligencia Artificial Predictiva y Machine Learning
  • Inglés intermedio a avanzado
  • Formación universitaria en Ingeniería de Sistemas o Ingeniería Industrial


Required Skill Profession

Other General



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    Unlock Your consultor funcional Potential: Insight & Career Growth Guide


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