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Urgent! asistente de soporte tecnico Job Opening In La Victoria – Now Hiring INSTITUTO DEL SISTEMA HACCP DEL PERU S.A.C.

asistente de soporte tecnico



Job description

OBJETIVO DEL PUESTO:

Brindar soporte técnico integral a los usuarios, garantizando el correcto funcionamiento de los equipos, sistemas y servicios tecnológicos.

Se espera una actitud proactiva, enfoque resolutivo y capacidad para identificar y proponer mejoras en los procesos del área de TI.

FUNCIONES PRINCIPALES:

  • Atender requerimientos e incidencias de usuarios de forma presencial y remota (hardware, software, red, correo, impresoras, etc.).

  • Instalar, configurar y mantener PCs, laptops, impresoras, sistemas operativos y software corporativo.

  • Gestionar cuentas de usuario en Active Directory: creación, desbloqueo, cambio de contraseñas, asignación de permisos, etc.

  • Realizar tareas básicas en servidores con Windows Server 2012 o superior (reinicios programados, verificación de servicios, respaldos locales).

  • Brindar soporte a la red interna: conectividad, puntos de red, IPs, verificación de servicios DNS/DHCP, VPN.

  • Dar mantenimiento preventivo y correctivo a equipos de cómputo y cámaras de seguridad (CCTV analógicas e IP).

  • Supervisar la operatividad de DVR/NVRs y acceso remoto a grabaciones.

  • Controlar el inventario de equipos, licencias, periféricos y consumibles.

  • Documentar soluciones técnicas, procedimientos internos y lecciones aprendidas.

  • Coordinar con proveedores externos para soporte, adquisiciones o servicios tercerizados.

  • Proponer mejoras técnicas y operativas en los procesos, herramientas y metodologías del área de TI.

  • Asumir otras responsabilidades complementarias al rol, asignadas por la jefatura de TI, que contribuyan al correcto funcionamiento del área o a proyectos transversales.

REQUISITOS MÍNIMOS:

Formación:

Técnico o egresado universitario de Sistemas, Informática, Redes o carreras afines.

Experiencia:

Mínimo 1 año en soporte técnico.

Tipo de puesto: Tiempo completo

Lugar de trabajo: Empleo presencial


Required Skill Profession

Other General



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