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Urgent! asistente de servicio tecnico y logistica Job Opening In Lima – Now Hiring Quiñones Marrufo

asistente de servicio tecnico y logistica



Job description

Distribuidor oficial de marca líder mundial en productos y tecnologías digitales para el fitness y deporte busca un profesional para formar parte de su equipo, que cumpla lo siguiente:

REQUISITOS:

· Egresado de las carreras técnicas: electricidad y electrónica o mecatrónica; con conocimientos básicos de logística.

· Tiempo de Experiencia: Recién egresado.

· Licencia de conducir A1 (obligatorio).

Experiencia con autos mecánicos.

· Conocimientos:

o  MS Office intermedio.

o  Inglés intermedio.

o  Seguridad y salud en el trabajo (deseable).

·       Disponibilidad de viajar o trasladarse temporalmente a provincia.

·       Trabajo 100% presencial.

Lunes a viernes de 9am a 6pm.

FUNCIONES:

· Asistir en los servicios de instalación, configuración, limpieza y mantenimientos de todo tipo de los equipos asignados, de forma oportuna y aplicando las buenas prácticas y técnicas.

·  Asistir en el seguimiento de los repuestos en garantía ante las marcas gestionadas por la empresa.

·  Asistir en la elaboración y registro de las cotizaciones solicitadas por los clientes, relacionados a mantenimientos y repuestos.

·  Asistir en la gestión de facturas y comprobantes de pago relacionados a mantenimientos y repuestos.

·  Asistir en la gestión de cobranza oportuna de servicios y repuestos.

· Asistir en la gestión logística de importación y distribución de repuestos, verificando documentación, pesos, dimensiones y coordinación con couriers.

·  Apoyar en los almacenes para dar soporte a la llegada de importaciones y conteo de mercadería.

· Apoyar en el control formatos internos (manuales de uso, reportes de mantenimiento, conformidades de servicio, entre otros).

· Registrar la documentación para la atención de los servicios de mantenimiento.

Tickets de atención por servicios.

· Atender y asesorar presencial, telefónica y virtualmente a los clientes a fin de absolver sus solicitudes, consultas y/o dudas, con la finalidad de que cuenten con la información adecuada y oportuna.

· Cumplir con los servicios programados.

· Coordinar con las otras áreas de la compañía procurando dar el mejor servicio al cliente interno y externo.

· Ingresar el correctamente en Salesforce las codificaciones de los equipos y mantenerlas actualizadas.

· Participar en las capacitaciones e informarse continuamente acerca del ecosistema y equipos , asistiendo y/o completando las capacitaciones/reuniones convocadas mensualmente, con el fin de mantener informado al cliente sobre cualquier inquietud que pueda tener sobre el tema.

·  Otras labores inherentes al puesto que la empresa solicite.


Required Skill Profession

Other General



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