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Urgent! Analista Programador Senior Full Stack Job Opening In Ate – Now Hiring Atento

Analista Programador Senior Full Stack



Job description

Somos una compañía líder multinacional en BTO (Business Tranformation Outsourcing) y Contact Center.

Nos caracterizamos por ser una sola compañía global que potencia la diversidad y el trabajo colaborativo.

Objetivo del puesto:

Se requiere un desarrollador web con sólida experiencia en PHP, orientado a la adecuación, mejora y soporte de un sistema CRM construido en este lenguaje.

El CRM gestiona flujos de casos, derivación a niveles de atención (N1/N2), reportes personalizados e integraciones vía API.

Funciones:

  • Analizar el código actual del CRM y proponer mejoras estructurales y funcionales.

  • Implementar nuevas funcionalidades y reglas de negocio específicas para la gestión de casos.

  • Mejorar y mantener los mecanismos de derivación de casos (N1/N2).

  • Desarrollar y optimizar reportes de gestión.

  • Implementar o mantener integraciones API con sistemas externos.

  • Documentar adecuadamente los cambios realizados.

  • Desarrollar aplicaciones Web en .Net, PHP con integraciones a Base de Datos, Webservices.

  • Desarrollar aplicaciones Desktop .Net, Java y Python con integraciones a Base de Datos, Webservices.

  • Diseñar y analizar los requerimientos (SOW) de distintos proyectos encargados.

  • Elaboración de pliegos técnicos (RFP).

  • Asegurar el control de calidad durante la implementación de los requerimientos, ejecutando pruebas unitarias según los documentos funcionales.

  • Dar mantenimiento a aplicaciones, atender incidencias y soporte postproducción.

  • Seguimiento de tickets de Requerimientos e Incidentes.

Requisitos:

Formación Académica:

  • Estudios universitarios en Ingeniería de Sistemas o Ingeniería informática.

    (Bachiller, egresado o titulado).

Conocimientos y experiencia técnica:

  • De 3 años a más, de experiencia como Desarrollador Web.

  • Experiencia comprobada en desarrollo web con PHP 7.4+ u 8.x con dominio de POO (Programación Orientada a Objetos).

    (Indispensable Avanzado).

  • Experiencia desarrollando Servicios Web utilizando tecnologías como PHP, ASP.NET, RESTful, SOAP.

    (Indispensable Intermedio a más).

  • Experiencia en desarrollo seguro: Validación de datos, manejo de sesiones, prevención de vulnerabilidades (XSS, CSRF, SQL Injection).

    (Indispensable Intermedio a más).

  • Desarrollo en Frontend: JavaScript, HTML5, Jquery, CSS3, Bootstrap.

    (Indispensable Intermedio a más).

  • Experiencia en Frameworks
    :
    Laravel (preferido), Symfony o CodeIgniter.

    (Indispensable Básico a más)
  • Experiencia en desarrollo web con ASP Net.

    (Indispensable Intermedio a más).

  • Experiencia con .NET Framework y .NET Core, Java y Python para el desarrollo de aplicaciones desktop.

    (Indispensable Intermedio a más).

  • Conocimiento de herramientas de gestión de versiones: (GitHub o GitLab), Devops.

    (Básico, no es excluyente)

Conocimientos complementarios:

  • Conocimiento de metodologías ágiles y Lean (Scrum/Kanban).

    (Intermedio a más).

  • Conocimiento de Herramientas para la gestión de proyectos: Microsoft Project, JIRA.

    (Intermedio a más).

  • Implementación de flujos de trabajo y reglas de negocio para la derivación de casos a N1 y N2.

    (Intermedio a más).

  • Experiencia previa en CRMs personalizados.

    (Intermedio a más).

  • Generación de reportes dinámicos (PDF, Excel, dashboards).

    (De intermedio a más).

  • Integración con herramientas externas mediante API (sistemas de tickets, telefonía, bots, etc.).

    (Intermedio a más).

  • Experiencia de Bases de Datos (SQL Server, MySQL, Sqlite) y entornos de programación (SISS).

    (Intermedio a más).

  • Experiencia en Gestión de Proyectos.

    (Intermedio a más).

  • Experiencia en Desarrollo de Microservicios en Azure y AWS.

    (Intermedio a más).

  • Experiencia en Arquitectura de Sistemas Operativos (Windows, Linux)
  • Experiencia de Ofimática.

    (Intermedio a más).

Idiomas:

  • Inglés técnico (Indispensable).

Disponibilidad:

  • Tiempo completo (Jornada de 48 horas semanales): De lunes a viernes de 8:00 a.m. a 7:00 p.m.
  • Gestión híbrida: Distrito: Ate.

    (Av. La Molina días remoto y 2 días presencial).


Required Skill Profession

Other General



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