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Urgent! Analista de Procesos TI Job Opening In Lima – Now Hiring Synopsis S.A.

Analista de Procesos TI



Job description

Estamos buscando un Especialista ITIL

Gestión de calidad en servicios TI

Si tienes experiencia en:

ITIL (procesos de incidentes, problemas, cambios, etc.)

Experiencia en Mejora continua

Experiencia
elaborando informes de diagnóstico para evaluar la madurez de los procesos.

ISO gestión de servicios de TI)

Fundamentos de ISO 9001 o modelos de madurez de procesos (CMMI)

Ciclo PDCA (Plan-Do-Check-Act)

Manejo de indicadores (KPI/SLAs)

Excel avanzado, Power BI u otras herramientas de análisis

Herramientas ITSM (ServiceNow, Remedy, Jira Service Management)

Condiciones laborales:

Modalidad híbrida (2 veces por semana en oficina en Chorrillos)

Lunes a Viernes de 8:30 am a 6:30 pm

Contrato en planilla completa con todos los beneficios de ley

No dejes pasar esta oportunidad de potenciar tu carrera en el mundo de TI


Required Skill Profession

Other General



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