Hey We are looking for an Unemployment Claims Coordinator to join a US based company.
Es un trabajo presencial en nuestras oficinas en San Isidro Lima.
El horario es de 8am a 6pm CST.
La modalidad de contratacion es por planilla completa bajo regimen general.
Key Responsibilities
● Serve as the primary point of contact for all client unemployment claims.
● Partner with Experian to process claims, ensuring all required documentation is submitted accurately and on time.
● Communicate with clients via email and phone to collect necessary details, supporting documentation, and any information relevant to each claim.
● Document all claims activity in Salesforce for tracking, reporting, and compliance purposes.
● Prepare clients for unemployment appeal hearings, including gathering relevant information and coordinating with Experian to determine participants.
● Notify and collaborate with HR Business Partners on appeal hearing scheduling; while attendance at hearings is not required, ensure HRBPs are prepared to represent clients.
● Develop a working understanding of unemployment claims, including identifying protestable vs.
non-protestable claims.
● Manage a high volume of daily tasks with accuracy, professionalism, and efficiency.
Qualifications
● Prior HR experience, particularly in employee relations or compliance.
● Preferred: Bachelor's degree in HR, Business, or related field (or equivalent experience).
● Strong organizational and time management skills, with the ability to manage multiple priorities.
● Excellent written and verbal communication skills, with a professional client service focus.
● Proficiency in Google Office Suite; Salesforce experience a plus.
● Ability to work independently while maintaining strong collaboration across the HR team and vendor partners.
ONSITE
FULL TIME
JOIN US