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Trainer II Job Opening In Lima – Now Hiring Concentrix


Job description

Job Title:



Trainer II



Job Description



The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery.

This position requires attaining and maintaining certification in the Trainer Certification Program (101/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.

**Essential Functions/Core Responsibilities**



+ Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations

+ Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment

+ Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities

+ Accountable for achieving individual training performance metrics

+ Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)

+ Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations

+ Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients

+ May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids

+ Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation

+ Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis

+ Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures



**Candidate Profile**



+ Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred

+ Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)

+ Strong communication skills, both written and verbal

+ Proficient in Microsoft Office

+ Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable

+ Self-starter, sense of urgency, and works well under pressure

+ Strong attention to detail

+ Sense of professionalism and ability to develop good relationships



**Career Framework Role**



Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills



Analyzes possible solutions using standard procedures and principles



Builds knowledge of the organization, processes and customers Solves a range of straightforward problems



Receives a moderate level of guidance and direction



**Disclaimer**



The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.



Location:



PER Lima - Marcos Farfan 3346, Independencia



Language Requirements:



Time Type:



Full time

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

Required Skill Profession

Other General


  • Job Details

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Unlock Your Trainer II Potential: Insight & Career Growth Guide


Real-time Trainer II Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Trainer II in Lima, Peru, highlighting market share and opportunities for professionals in Trainer II roles.

182 Jobs in Peru
182
54 Jobs in Lima
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Download Trainer Ii Jobs Trends in Lima and Peru

Are You Looking for Trainer II Job?

Great news! is currently hiring and seeking a Trainer II to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Concentrix adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Trainer II Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Trainer II?

Key qualifications for Trainer II typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Trainer II Job Success

Concentrix interview tips for Trainer II

Here are some tips to help you prepare for and ace your Trainer II job interview:

Before the Interview:

Research: Learn about the Concentrix's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Trainer II interview at Concentrix, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Concentrix's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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