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Urgent! Supervisor de Cobranzas - Call Center - Planilkla Completa Job Opening In lima – Now Hiring Easy Line
SUPERVISOR DE COBRANZAS
REQUISITOS:
- Estudios Universitarios o Técnicos culminados o incompletos en Administración, Ingeniería Industrial, Economía y/o carreras afines.
- Experiencia mínima de 2 años en el cargo de Supervisor de Cobranza y/o liderando Equipos de trabajo en el rubro Call center.
(Indispensable)
- Experiencia gestionando carteras tempranas y castigadas (No indispensable)
- Manejo de Excel a nivel Intermedio – Avanzado (Excluyente)
- Conocimiento de indicadores Operativos y herramientas para gestión.
- Conocimiento en Power Bl y SQL (Deseable).
- Capacidad de negociación, facilidad de comunicación, rapidez de gestión, adaptabilidad y experiencia en procesos de capacitación de personal, manejo y control de equipos ejecutivos Call Center.
- Sentido de urgencia y capacidad para realizar múltiples tareas.
- Contar con las competencias de liderazgo, organización y tolerancia a la frustración.
- Tener disponibilidad para laborar en Santa Anita, solo de Lunes a Viernes
FUNCIONES
- Cumplimiento de las metas y objetivos estratégicos.
-Análisis y Asignación de Cartera al personal a cargo
- Supervisar y monitorear los KPIs de la catera y del equipo a cargo, a través de la generación de reportes diarios.
- Medir la efectividad y productividad de las estrategias aplicadas.
- Elaborar las Estrategias de Gestión y Planes de Trabajo para el logro de los Objetivos establecidas por la Empresa y por nuestros clientes.
- Proponer, desarrollar e implementar herramientas o procesos de Gestión que ayuden a mejorar el desempeño y productividad del servicio.
- Coordinación y comunicación con los clientes, participar de las reuniones de trabajo.
- Mantener el clima laboral del equipo a cargo mediante la realización de actividades de motivación.
- Otras funciones delegadas por su jefe inmediato e inherentes a su cargo.
BENEFICIOS:
- Planilla Completa desde el día 1 con todos los beneficios por ley
- Trabajar solo de Lunes a Viernes de 08:30 am a 06:30 pm (HORARIOS FIJOS)
- Descansos Fijos ( sábados, domingos y feriados)
- Sueldo acorde al mercado
- Oportunidad de línea de carrera.
- Crecimiento Profesional y Personal
- Buen clima laboral
- Capacitaciones Constantes.
¿QUÉ TE HACE DESTACAR?
- Análisis al detalle y pensamiento crítico para resolución de problema y sustentación efectiva.
- Escucha activa y genuino interés de colaboración, seguimiento y atención al cliente.
- Motivación, actitud y capacidad de aprendizaje para crecer con nosotros y agregar valor.
- Iniciativa propia para ayudar a seguir creciendo e innovando
- Excelentes habilidades sociales y actitud positiva.
Palabras claves: Supervisor, Cobranza, Call center, Santa Anita, Cobranza, Liderazgo, Supervisor de Cobranza.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Supervisor de Potential: Insight & Career Growth Guide
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Great news! Easy Line is currently hiring and seeking a Supervisor de Cobranzas Call Center Planilkla Completa to join their team. Feel free to download the job details.
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