Sr. Platform/DevOps Engineer

Job description

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale.

As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

About the Role

As a Senior Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud-native infrastructure.

You'll leverage your extensive experience with the different Cloud Providers, Kubernetes, CI/CD, and Infrastructure as Code to drive technical excellence and innovation.

This role offers the opportunity to take on increased responsibilities and mentor team members.

Responsibilities:

• Platform Architecture and Development:
• • Design and implement scalable cloud-native architectures
• Lead the development and maintenance of Kubernetes infrastructure
• Architect, optimize, and maintain CI/CD pipelines using GitHub Actions
• Develop and maintain scalable Helm Chart templates
• Implement Infrastructure as Code (IaC) best practices using Terraform
• Drive container strategy and implementation
• Maintain and enhance comprehensive observability solutions, with hands-on experience
• Implement FinOps practices for optimizing cloud costs
• Process and Quality:
• • Establish and promote technical standards and best practices
• Conduct thorough code reviews and participate in architecture discussions
• Implement and monitor SLOs/SLIs for platform services
• Spearhead automation and optimization initiatives
• Ensure adherence to security and compliance requirements
• Participate in on-call rotation and provide incident management support for production environments
• Lead post-mortems and drive continuous improvement in incident response processes
• Collaborate with the security team to implement robust security practices
• Collaboration & Mentorship:
• • Mentor other team member engineers and contribute to their technical growth.
    
    
• Collaborate with cross-functional teams to align technical solutions with business objectives.
  
  
• Lead technical discussions and present complex ideas to both technical and non-technical audiences.
  
  
• Proactively identify and propose solutions to technical challenges
• Drive agile practices and contribute to continuous improvement efforts
• Write comprehensive technical documentation to empower team members and ensure knowledge transfer.
  
  

Requirements

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 5+ years of hands-on experience in DevOps and Platform engineering.

- Expert-level knowledge of Kubernetes administration and architecture, including configuring, managing, and maintaining clusters.

Extensive experience with: - GitHub Actions and CI/CD pipeline design - Helm Chart development and maintenance - Terraform and Infrastructure as Code practices - Container technologies and Docker - Cloud platforms (AWS/GCP), including an understanding of cloud-native application architectures and deployment patterns - Excellent problem-solving and decision-making abilities with outstanding communication skills - Ability to troubleshoot and handle issues in production environments.

- Demonstrated ability to mentor and guide team members - Experience in leading technical initiatives or small teams

Preferred Qualifications:

- Hold a Certified Kubernetes Administrator (CKA) certification.

- Experience with FluxCD or any other GitOps tool.

- Experience in configuring and maintaining Kong API Gateway.

- Experience in configuring and maintaining Istio service-mesh.

- Experience with observability platforms such as Datadog, Prometheus, Grafana, OpenTelemetry, and Logstash.

- Experience working with microservices in an event-driven architecture.

- Experience with Terragrunt - Scripting and automation (Python, Bash, Go) - Have worked or maintained a Hashicorp Vault - Understanding of security best practices and compliance requirements - Experience with multiple cloud providers - Designed, built, and maintained scalable and reliable AI/ML infrastructure on AWS, including MLOps pipelines and data platforms,to support the full lifecycle of machine learning models from experimentation to production.

What's in it for you

• Private medical and life insurance from day one.
  
  
• Professional growth budget for certifications and training.
  
  
• Flexible work schedule.
  
  
• Performance-based bonuses.
  
  

Required Skill Profession

Other General