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Senior Customer Service Manager Job Opening In Lima – Now Hiring Diebold Nixdorf


Job description

Se cuenta con el candidato por lo que solo se necesita dar inicio a las entrevistas.

  • � Provides CSM support for medium to large customers within an assigned region or area.

  • � Works with internal DN product, service delivery and support teams to ensure effective support across all stages of the customer engagement lifecycle.

  • � Serves as a primary escalation point for customer generated product, technical and related issues; addresses and/or facilitates address of reported issues.

  • � Performs ongoing monitoring of DN internal service and systems to ensure customer satisfaction.

  • � Delivers customer-facing training / education on the company's products and features, including new product release information.

  • � Engages with customers or with customer-facing DN team members to understand product / service needs and expectations.

Required Qualifications

  • Diploma or equivalent work experience required.

  • Minimum of 4-6 years of relevant experience or equivalent combination of education and experience in Customer Service Management.

  • Good business English skills (Written and spoken).

Required Skill Profession

Other General


  • Job Details

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Unlock Your Senior Customer Potential: Insight & Career Growth Guide


Real-time Senior Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Customer in Lima, Peru, highlighting market share and opportunities for professionals in Senior Customer roles.

2198 Jobs in Peru
2198
819 Jobs in Lima
819
Download Senior Customer Jobs Trends in Lima and Peru

Are You Looking for Senior Customer Service Manager Job?

Great news! is currently hiring and seeking a Senior Customer Service Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Diebold Nixdorf adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Senior Customer Service Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Customer Service Manager?

Key qualifications for Senior Customer Service Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Senior Customer Service Manager Job Success

Diebold Nixdorf interview tips for Senior Customer Service Manager

Here are some tips to help you prepare for and ace your Senior Customer Service Manager job interview:

Before the Interview:

Research: Learn about the Diebold Nixdorf's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Customer Service Manager interview at Diebold Nixdorf, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Diebold Nixdorf's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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