Overview
Senior Architect IT Solutions, ServiceNow at Edwards Lifesciences.
The role leads our ServiceNow platform, provides technical leadership, enforces governance, collaborates with stakeholders, and oversees program management to ensure successful delivery and continuous improvement of ServiceNow solutions.
Responsibilities
- Provide ServiceNow (SNOW) expert knowledge in Platform Strategy & Architecture, Governance Framework & Policy Enforcement, Solution Design & Quality Assurance, Stakeholder Collaboration & Enablement, Platform Performance, Security & Risk Management.
- Translate business requirements into system qualities that guide repeatable design strategies and patterns for tactical projects in collaboration with project teams.
- Identify opportunities for integration, select tools, define shared data and code resources, specify interfaces and data flows, and monitor integration success for projects.
- Develop, institute, and maintain IT design methodology, development process methodology, technology standards, and best practices.
- Ensure compliance with architectural standards and practices across planning, execution, and operation.
- Lead evaluation of new technologies for potential integration into the IT environment.
- Develop, institute, and maintain the design and metadata repository for integrating architectural models.
- Survey external developments, evangelize new technologies, standards and methodologies.
- Provide guidance on tactical projects/initiatives and offer training, coaching, and knowledge transfer to team members on complex tasks.
What you'll need (required)
- Bachelor’s degree in computer science, Information Systems, Natural Sciences & Mathematics or a related discipline
- 10 years of experience in IT
- 2 years of experience demonstrated in an architect role with cross-functional teams on enterprise-level or complex/novel system implementations
- 2 years of relevant industry experience (e.g., medical device, pharmaceuticals) or in highly regulated environments
What else we look for
- Proficient in English
- ServiceNow certifications (ServiceNow Architect, ServiceNow Application Developer, Implementation Specialist)
- Strong interpersonal and leadership skills
- Excellent documentation and communication skills and the ability to explain complex matters to non-technical audiences
- Recognized as an expert in their area within the organization
- Expert knowledge in at least one discipline (e.g., Analysis, Design, Development, QA/QC)
- Broad and deep technical knowledge across hardware, software, applications, and systems engineering
- Experience developing detailed architecture models, design, executable plans and documentation
- Experience in conducting RFPs, vendor assessments, and contract reviews
- Knowledge of financial modeling and IT investment planning
- Knowledge of IT governance, operations, and administration best practices
- Attention to detail
- Ability to interact professionally with all organizational levels and escalate issues appropriately
- Ability to manage competing priorities in a fast-paced environment
- Compliance with company rules and safety/environmental policies
Seniority level
Employment type
Job function
- Design, Art/Creative, and Information Technology
Industries
- Medical Equipment Manufacturing
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