Monnet Payments Solutions is a regional Latin American fintech that provides real-time payment and collection solutions.
We continue to grow and are looking for top talent to join the #TeamMonnet
Responsibilities
• Assist merchants throughout the entire technical integration process.
• Resolve questions about API consumption, webhooks, endpoints, and flow configuration.
• Explain integration best practices and monitor each merchant's technical progress.
• Validate that merchants meet all technical requirements before activation.
• Ensure functional tests are completed successfully.
• Support go-live, verifying technical results in real time.
• Collaborate on technical proposals for merchants during the pre-sales phase.
• Identify opportunities for improvement or adjustments to proposed solutions.
• Provide clear, well-documented answers to frequent questions.
• Set up test environments and internal parameters in company tools.
• Assist the operations team with account activation and follow-up.
• Document integrations and keep technical records up to date.
Requirements
• Graduate or advanced student in Systems Engineering, Computer Science, or a related field.
• Previous experience working with clients in technical or support roles.
• Over 2 years of experience with REST APIs and webhooks, including JSON and XML formats.
• Hands-on experience with tools such as Postman and SQL.
• Knowledge of HTTP methods and response codes.
• Familiarity with documentation tools and agile methodologies.
• Strong analytical and technical problem-solving skills.
• Experience in integration or development environments is a plus.
• Intermediate/advanced English (written and technical).
At Monnet, we foster a safe, inclusive, and respectful workplace that celebrates diversity year-round.
Our hiring decisions are based on talent and merit—regardless of race, gender, origin, age, or disability.
We value what you can bring to our team
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