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Urgent! RemoteCare Trainee Job Opening In Lima – Now Hiring Komatsu

RemoteCare Trainee



Job description

RemoteCare Trainee 9/24/25 Lima, PER, 34160 Hybrid Position

Únete a Komatsu y sé parte de algo grande
The Company
Modular Mining es el líder mundial en tecnología de gestión de minas y una subsidiaria de propiedad total de Komatsu Ltd.

Nuestra tecnología innovadora impulsa las operaciones mineras en todos los rincones del mundo.

Los productos que cultivamos, las soluciones que diseñamos y el servicio que brindamos nos distinguen en la industria de la tecnología minera.

Somos más que una empresa, somos una comunidad de profesionales creativos y apasionados que se esfuerzan por lograr una visión compartida: revolucionar la forma en que opera la industria minera.

Job Purpose
El RemoteCare trainee se encarga de aprender sobre los productos Modular y apoyar con ideas para oportunidades de mejora relacionados al uso del sistema y monitoreo, apoyar con el seguimiento y soporte a los planes de acción para concretar las oportunidades de mejora identificadas en cada cliente.

Otras funciones del RemoteCare Trainee son el apoyo con generación de reportes de seguimiento, comunicación efectiva interna y con los clientes.

Travel Requirements
No aplica

Job Duties And Responsibilities

  • Apoyar en la creación de planes detallados y de alto nivel para cada contrato de monitoreo RemoteCare.

  • Brindar ideas para la resolución de problemas técnicos y correcciones junto con la asistencia del equipo de Customer Success
  • Proporcionar retroalimentación al equipo de RemoteCare y Performance Assurance sobre oportunidades de mejora continua
  • Apoyo en el monitoreo remoto de los equipos técnicos de campo, coordinar los requisitos y fechas de las tareas.

  • En coordinación con el equipo de RemoteCare y Performance Assurance, apoyar en la gestión y/o asignación de recursos oportunos para las visitas al sitio.

  • Apoyo en el seguimiento de KPIs de mantenimiento desarrolladas para cada cliente.

  • Apoyo en el seguimiento de oportunidades de mejora encontradas en las diferentes reuniones o visitas realizadas por los equipos pertenecientes a Customer Success
  • Aprendizaje continuo y eficaz de los productos MineCare,
  • Proporcionar información de los últimos releases y características de mejora de cada versión

Required Skills

  • Egresado de la carrera de Ingeniería Mecánica, Electrónica, Mecatrónica, Industrial o Informática.

  • Excelentes habilidades interpersonales
  • Habilidades comprobadas de conocimientos en programación (R, Python, Excel VBA, Power Query)
  • Fuerte predisposición para aprender temas técnicos en hardware/softwares relacionados a nuestros productos Intellimine.

  • Deseable, conocimientos en sistemas de monitoreo de equipos minería
  • Deseable, conocimiento en mantenimiento de equipos mineros/ construcción en altura
  • Excelentes habilidades de planificación y cumplimiento.

Desired Skills

  • ProactivIdad
  • Capacidad de brindar ideas y soluciones
  • Empático
  • Facilidad de palabra
  • Predisposición al aprendizaje técnico en hardware y software.

  • Responsabilidad y cumplimiento de tiempos.

  • Iniciativa para el trabajo en equipo
  • Capacidad de liderazgo
  • Puntualidad
  • Manejo de situaciones difíciles o emocionales con el cliente de manera efectiva

¿Qué ofrecemos?

  • Formar parte de una compañía multinacional
  • Subvención económica competitiva
  • 1/2 subvención económica adicional cada 06 meses según lo estipulado en la normativa peruana
  • Un ambiente agradable donde podrás desarrollar tu potencial.

  • Seguro FOLA particular.cubierto al 100

If you want to learn more about Komatsu, please visit our website at


Required Skill Profession

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    Unlock Your RemoteCare Trainee Potential: Insight & Career Growth Guide


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