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Urgent! Practicante de Soporte Job Opening In Lima – Now Hiring Sodimac

Practicante de Soporte



Job description

Descripción Empresa
Somos más de 90 mil personas que cada día trabajamos por el firme Propósito - Simplificar y Disfrutar más la Vida.

Estamos presentes en 9 países y compuestos por grandes marcas posicionadas de diversas industrias.

Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, , Falabella Inmobiliario.

Cada una de éstas nos hace ser quienes somos, y es entre todos, como Un Solo Equipo, que buscamos diariamente reinventarnos y superar las experiencias de nuestros clientes.

Si eres trabajador de Falabella, revisa todos los cursos disponibles en la Academia Falabella, que te ayudarán a seguir impulsando tu desarrollo y preparar tu próxima aventura con nosotros

Misión Del Cargo
Dar seguimiento y solución a las solicitudes de servicio para asegurar la satisfacción del cliente.

Funciones Del Cargo

  • Atender las solicitudes de servicio de clientes brindando asesoría y soluciones a través de los canales de comunicación pertinentes.

  • Dar seguimiento a los clientes para asegurar la resolución oportuna de las solicitudes.

  • Mantener actualizada la base de datos con información sobre problemas, solicitudes y soluciones técnicas asegurando el cumplimiento de los estándares de servicio al cliente.

  • Colaborar con producto, ventas y marketing en la investigación y mejora de los productos y servicios.

Requisitos

  • Egresado o bachiller en Administración, Ingeniería Comercial, Relaciones Públicas o afines
  • Deseable: Conocimiento previo en Customer Support
  • Disponibilidad de realizar prácticas por al menos 6 meses
  • Disponibilidad de laborar en horario híbrido 2 a 3 veces por semana en Surquillo
  • Contar con constancia de egreso o bachiller físico o virtual

Condiciones Oferta
Descripción proceso de selección:

El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación.

Para Postular Solo Necesitas

  • Postular a la oferta
  • Revisar tu email
  • Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas

Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial.


Required Skill Profession

Other General



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    Unlock Your Practicante de Potential: Insight & Career Growth Guide


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