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Practicante de Service Desk Job Opening In Lima – Now Hiring PwC


Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Intern/Trainee

Job Description & Summary

At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services.

This includes monitoring network performance, troubleshooting issues, and implementing security measures.

Those in IT support at PwC will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware.

Working in this area, you will be responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums/channels.

The guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels.

Hoy somos una red global de servicios profesionales con más de 300,000 personas en 149 países, que asisten a clientes en la creación de valor, el manejo de riesgos y la mejora de su desempeño a través de prácticas especializadas en diversas industrias, mediante nuestros servicios de auditoría, consultoría de negocios, asesoría legal y tributaria.

Nos encontramos en la búsqueda de grandes talentos para unirse a nuestra comunidad de solucionadores y resolver problemas importantes en conjunto ¿Estas listo(a) para este nuevo reto?

Practicante de Service Desk

Requisitos:

  • Estudiante técnico a partir de 3er ciclo o estudiante universitario a partir de 6to ciclo de carreras vinculadas al área de tecnología.

  • Nivel de inglés intermedio.

  • Nivel de office intermedio / avanzado.

  • Conocimientos de sistema operativo (windows) y ofimática/seguridad de la información.

  • Conocimiento de hardware en descarte de fallas.

Funciones:

  • Atención de usuarios de manera remota y/o presencial.

  • Revisión de laptops, QA de equipos para nuevos colaboradores.

  • Realizar seguimiento de los tickets asignados y mantener informado al usuario.

  • Documentar y mantener actualizados instructivos del área.

  • Servicio al cliente.

En PwC trabajamos en un entorno diverso e inclusivo donde se respetan y valoran las diferencias sin importar la raza, nacionalidad, edad, discapacidad, orientación sexual, identidad o expresión de género, etc, fomentando la igualdad de oportunidades para todas las personas.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object-Oriented Programming (OOP), Optimism, Scripting Languages, Security Protocol Analysis {+ 6 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

octubre 10, 2025

Required Skill Profession

Other General


  • Job Details

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Unlock Your Practicante de Potential: Insight & Career Growth Guide


Real-time Practicante de Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Practicante de in Lima, Peru, highlighting market share and opportunities for professionals in Practicante de roles.

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Are You Looking for Practicante de Service Desk Job?

Great news! is currently hiring and seeking a Practicante de Service Desk to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PwC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Practicante de Service Desk Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Practicante de Service Desk?

Key qualifications for Practicante de Service Desk typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Practicante de Service Desk?

To improve your chances of getting hired for Practicante de Service Desk, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Practicante de Service Desk Job Success

PwC interview tips for Practicante de Service Desk

Here are some tips to help you prepare for and ace your Practicante de Service Desk job interview:

Before the Interview:

Research: Learn about the PwC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Practicante de Service Desk interview at PwC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PwC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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