✨ Energized version: To ensure and monitor closely and continuously the professional level of service and other related activities in real time during the shift.
Short & punchy: Empower your crew, hit those targets, and raise the bar on what great service looks like.
Growth-focused: Coach and uplift your team to achieve their best, boosting both performance and the customer experience.
Languages: Fluent in spoken, written, and read English.
Comfortable communicating across multicultural settings.
Tech Savvy: Advanced user of digital tools including MS Office, email platforms, and other workplace software.
Teamwork & Networking: Strong collaboration skills, conflict-resolution abilities, and comfort working with diverse perspectives and cultures.
Strategic Thinking: Quick to analyze problems and identify practical solutions.
Experienced in team management and performance monitoring.
️ Communication & Persuasion: Clear communicator of company policies and procedures.
Exceptional argumentation skills to build understanding and alignment.
♀️ Adaptability & Stress Management: High stress tolerance and agility in responding to fast-changing situations.
Schedule Flexibility Available to work rotating shifts, including evenings, weekends, and holidays.
Always ready to adapt to changing schedules and team needs.