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Urgent! Multichannel Customer Expert Job Opening In Lima District – Now Hiring Teleperformance

Multichannel Customer Expert



Job description

Resumen

You’re the Player We’re Missing on This TOP Team!

As a Customer Expert MUTLICHANNEL, you will respond to all customer inquiries through calls, emails, and chats, providing excellent customer service through active listening, resolving doubts, following up on orders, and addressing technical inquiries related to health technology.

This is an exciting opportunity for someone empathetic, respectful, and proactive, who can resolve situations with a positive attitude.

Responsabilidades

Who You Are:

  • The voice they trust, because you make users feel understood every time via voice or chat.
  • You deliver spot-on solutions and keep the healthcare tech game strong.
  • And you keep orders on track and customers stress-free like a pro.
  • Requisitos

    The TOP Team Is All About:

  • Using your advanced English proficiency to communicate effectively and grow in a global environment.
  • Approaching challenges positively and deliver smart, efficient solutions.
  • Listening closely, capturing every detail to ensure nothing slips through the cracks.
  • Being proactive, responsible, empathetic, and confident, always one step ahead.
  • Let’s Talk About Benefits:

  • Hit your targets and score an up to 30% performance Bonus*.

    Your commitment does pay off!
  • Pocket a meal card, keeping you powered up to crush it daily.
  • Score a permanent contract from the 7th month because stability and peace of mind are part of the TOP Team vibe.
  • Enjoy consistent pay with full coverage and benefits because we’ve got your back.
  • Start strong with paid training.

    Get paid while you grow!
  • Enjoy exclusive brand discounts and all the perks of being part of our crew.
  • Terms and conditions apply.

  • This Is What Sets Us Apart:

    We are the expert team in digital business services, with a presence in 100 countries and providing services in 170.

    We connect the world and its diverse cultures in +300 languages and dialects.

    Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

    At TP, we champion diversity, equity, and inclusion in every connection.

    We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected.

    Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

    Make a difference with the TOP Team!

    APPLY NOW


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Multichannel Customer Potential: Insight & Career Growth Guide


    • Real-time Multichannel Customer Jobs Trends in Lima District, Peru (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Multichannel Customer in Lima District, Peru using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 226 jobs in Peru and 75 jobs in Lima District. This comprehensive analysis highlights market share and opportunities for professionals in Multichannel Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Multichannel Customer Expert Job?

      Great news! is currently hiring and seeking a Multichannel Customer Expert to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Teleperformance adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Peru laws and regulations
    • What Is the Average Salary Range for Multichannel Customer Expert Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Lima District. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Multichannel Customer Expert?

      Key qualifications for Multichannel Customer Expert typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Multichannel Customer Expert?

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    • Interview Tips for Multichannel Customer Expert Job Success
      Teleperformance interview tips for Multichannel Customer Expert

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Teleperformance's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Multichannel Customer Expert interview at Teleperformance, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Teleperformance's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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