Urgent! Manager I Training And Quality Call Center Airline Experience (Lima) Job Opening In Lima Metropolitana – Now Hiring Link-Worldwide
The Training & Quality Manager is responsible for managing and facilitating the performance and deliverables of a client-specific Training and Quality team to exceed the expectations of the company and clients.
This will be achieved through continuous improvement of effective and efficient operational delivery and end-user satisfaction.Key AccountabilitiesDevelop, establish, and review Quality and Training procedures, standards, and specificationsStandardize SLAs and assure execution according to customer and operational needsMonitor performance through data gathering and create statistical reportsInvestigate causes of quality problems, suggest changes, propose solutions, and executeAssure that Team Leads and direct reports obtain and maintain technical and instructional knowledge and skillsAnalyze the department's needs to develop innovative programs or modify and improve existing onesExecute periodic round tables with Trainees, Trainers, Quality Agents, Operations, and Clients for process improvements with cost-effective alternativesIdentify opportunities for automation to improve efficienciesDevelop and analyze reports for Operation Managers and Clients with the necessary execution plansPeriodic monitor of Training Instructor performance and effectiveness of training programsRegularly collaborates with Clients, Operations, Training Leads, QA Leads, QA Analysts, and Trainers for feedback, updates, and action plans for driving key training projectsPerform employee development and administrative supervision of Team Leads and direct reportsDevelop the department's scorecard with measurement of demonstrable resultsProactively removes outliers and potential risksParticipates and leads in strategic and operational planning sessions for the organization's developmentLooks to reduce waste and increase efficiencyApplies Six Sigma methodologyRequired SkillsBachelor's degree preferredStrong communication skills, both written and verbalProficient in Microsoft OfficeAbility to lead team in multi-tasking, prioritization, and meeting timelines on deliverablesAbility to mentor, coach, and provide direction to a team of employeesSelf-starter, sense of urgency, and works well under pressureAbility to foster a sense of professionalism and relationship building for self and teamResults and detail-orientedStrong data analysis and self-driven individualStrong problem-solving and critical thinking skillsAbility to present complex information to a variety of audiences / Strong teamworkAbility to create important level presentations for clients #J-*****-Ljbffr
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Manager I Potential: Insight & Career Growth Guide
Real-time Manager I Jobs Trends in Lima Metropolitana, Peru (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Manager I in Lima Metropolitana, Peru using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1828 jobs in Peru and 679 jobs in Lima Metropolitana. This comprehensive analysis highlights market share and opportunities for professionals in Manager I roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Link-Worldwide is currently hiring and seeking a Manager I Training And Quality Call Center Airline Experience (Lima) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Manager I Training And Quality Call Center Airline Experience (Lima) Jobs Lima Metropolitana.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Link-Worldwide adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Manager I Training And Quality Call Center Airline Experience (Lima) Jobs Peru varies, but the pay scale is rated "Standard" in Lima Metropolitana. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Manager I Training And Quality Call Center Airline Experience (Lima) typically include Gestión Y Operaciones and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Manager I Training And Quality Call Center Airline Experience (Lima), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Manager I Training And Quality Call Center Airline Experience (Lima) interview at Link-Worldwide, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Link-Worldwide's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Manager I Training And Quality Call Center Airline Experience (Lima) is easy with Peru Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
