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Legal Customer Service Representative - 0870 - Lima, Peru Job Opening In Lima – Now Hiring Confidential

Legal Customer Service Representative 0870 Lima, Peru

    Peru Jobs Expertini Expertini Peru Jobs Lima Other General Legal Customer Service Representative 0870 Lima, Peru

Job description

About the client:
Our client, a personal injury law firm based in the U.S., is seeking a
Legal Customer Service Representative
to join their team.

The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.

About the role:
As a
Legal
Customer Service Representative
, you will serve as the first point of contact for clients, ensuring their questions and concerns are addressed promptly and professionally.

This role involves managing client communications, assisting with administrative tasks, and supporting the intake manager and legal team.

The ideal candidate will be organized, empathetic, and able to handle sensitive client matters with discretion.

U.S. Law Firm Experience Is Required.
Personal Injury experience is a plus.
What you'll be doing:

  • Handle inbound and outbound calls with professionalism and empathy.

  • Assist clients by answering questions, scheduling appointments, and providing case status updates.

  • Document client information accurately into the firm's case management system.

  • Support intake and legal teams with follow-ups and administrative tasks.

  • Escalate urgent client matters to the appropriate team members.

  • Provide excellent customer service to ensure clients feel valued and supported throughout the legal process.

Who are we looking for?

  • 1+ year of experience in customer service, call center, or administrative support roles; law firm experience is a plus.

  • Strong communication skills in English (both verbal and written).

  • Ability to multitask and work efficiently in a fast-paced environment.

  • Self-motivated with the ability to work independently.

  • Proficient in Microsoft Office and quick to learn case management or CRM systems.

  • Professional phone etiquette, empathy, and strong attention to detail.

Position:
Legal Customer Service Representative

Remote Status:
Fully Remote

Preferred Location:
Latin America

Working Hours:
9 am - 6 pm EST

Holidays:
US Federal Holidays

Salary:
USD 700 to USD 1000 per month

Internal Job ID:
0870

Required Skill Profession

Other General


  • Job Details

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Unlock Your Legal Customer Potential: Insight & Career Growth Guide


Real-time Legal Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Legal Customer in Lima, Peru, highlighting market share and opportunities for professionals in Legal Customer roles.

559 Jobs in Peru
559
157 Jobs in Lima
157
Download Legal Customer Jobs Trends in Lima and Peru

Are You Looking for Legal Customer Service Representative 0870 Lima, Peru Job?

Great news! is currently hiring and seeking a Legal Customer Service Representative 0870 Lima, Peru to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Legal Customer Service Representative 0870 Lima, Peru Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Legal Customer Service Representative 0870 Lima, Peru?

Key qualifications for Legal Customer Service Representative 0870 Lima, Peru typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Legal Customer Service Representative 0870 Lima, Peru Job Success

Confidential interview tips for Legal Customer Service Representative   0870   Lima, Peru

Here are some tips to help you prepare for and ace your Legal Customer Service Representative 0870 Lima, Peru job interview:

Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Legal Customer Service Representative 0870 Lima, Peru interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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