An important global client is looking for a Sr. IT Services Infrastructure Engineer to join their IT team
In this role, you will join a newly established ISTM team that will play a key role in providing critical support to the USA team
Responsibilities:
- Participating as part of the IT Services technical team, attending internal meetings, you must be able to communicate with all levels of the team.
- Collect technical requirements of the business
- Participate in brainstorming sessions and war rooms,
- Participate in proof-of-concept processes, as well as requirements development
- Work with external consultants on the various implementations that are made
- Work with minimal supervision prioritizing according to scheduled tasks
- Consistently report to the Managed Services Supervisor and IT Services Director to keep them informed of issues, impediments, escalations, and resource needs
- Provide recommendations for improvement.
- Provide relevant information to the Managed Services Supervisor regarding managed services.
- Participate in the development of new products and solutions
- Inform management of process improvements in areas of concern
REQUIREMENTS
Advance English is required for this work daily.
It will be evaluated during the process, and english interview will take place with a global Manager from the team of United States
- Knowledge of cloud technologies such as AWS and Azure (management)
- EntraID Console Management (AAD), Active Directory and GPO management
- Knowledge of Intune Console Management
- Knowledge of virtualization technologies such as VMWare vSphere, ESXi, vCenter, and Horizon View; Microsoft Hyper-V; Nutanix AHV/Acropolis and their cloud counterparts.
- Configuring and Managing Linux Servers
- Knowledge of Storage Solution such as Pure Storage Flasharray and Flashblade, NAS
- Configuration and management of VEEAM, Cohesity Data Protection, or other hyperconverged solutions.
Management knowledge of backup and recovery strategies.
- Knowledge of patching and execution strategies using centralized tools such as Tanium, SCCM, WSUS
- SolarWinds platform configuration and management for monitoring, tuning, scaling, SLA management, and automatic remediation
- Knowledge of scripting languages such as Python and Powershell.
- Windows Client Platform Knowledge (10, 11)
- Knowledge of ITIL and Change Management oriented to customer satisfaction
- Knowledge of network protocols including TCP/IP, DNS, DHCP
- Basic knowledge of Firewall technologies such as PaloAlto, VPN, VLANs, and SSL/TLS protocols, Security hardening, Antimalware, Digital Certificates, Encryption, etc.