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Urgent! Ingreso Inmediato: Ejecutivo de ATC para Call Center/ Ate Vulcano Job Opening In Ate – Now Hiring Platanitos

Ingreso Inmediato: Ejecutivo de ATC para Call Center/ Ate Vulcano



Job description

Únete a nosotros Buscamos TELEOPERADORES, que a través de su vocación de servicio, proactividad y buena actitud nos ayuden a cumplir nuestro propósito de conectar tu estilo con la moda.

Prepárate para este reto, participa mandando tu CV actualizado.

Requisitos
 EXPERIENCIA en CALL CENTER

 Office (a nivel de usuario)

 Disponibilidad para trabajar en horario rotativo de 7am a 11pm (Se cumplen las 48 H conforme a ley)

 Disponibilidad en horarios rotativos de lunes a domingo con un día de descanso a la semana.

 Disponibilidad para trabajar en ATE.

 Residir en zonas aledañas a ATE ( INDISPENSABLE)

 Disponibilidad inmediata.

 Trabajo 100% presencial.

HABILIDADES

 Capacidad de Control de Emociones e Impulsos

 Comunicación a todo nivel

 Empatía

 Estabilidad Emocional

 Iniciativa y excelencia

 Integridad

 Orientado a Resultados

Funciones
 Atender de manera oportuna las consultas o dudas de los clientes de acuerdo al canal de atención.

 Brindar información por los diferentes canales de atención.

 Responder correos dirigidos al cliente según los procedimientos establecidos.

 Brindar una atención adecuada, según las necesidades y consultas del cliente, garantizando la satisfacción del cliente en relación a su atención.

 Coordinar con los diversos couriers la entrega oportuna de los pedidos de los clientes tanto a domicilio como a tiendas, en nuestros diferentes tipos de envíos.

 Mantener una comunicación efectiva con todas las Jefaturas y Tiendas con la finalidad de mantener un óptimo servicio al cliente.

 Velar porque se mantenga un buen clima organizacional para el desarrollo de las funciones del trabajador.

 Cumplir y hacer cumplir los procedimientos de la empresa.

 Cumplir las responsabilidades asignadas en cada uno de los procesos del SGC y el correcto llenado de los registros del sistema.

 Realizar otras funciones afines o complementarias a su actividad principal que permitan cumplir en forma integral y oportuna el objetivo del puesto y área respectiva, en coordinación con el Supervisor de Servicio al Cliente.

Ofrecemos
 Ingreso a planilla con todos los beneficios de ley

 Pagos quincena y fin de mes

 Beneficios corporativos

 Buen clima laboral

 Desarrollo de Línea de Carrera / Oportunidad de Ascenso.

 Capacitaciones permanentes.


Required Skill Profession

Other General



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