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Urgent! Ingeniero implementación ITSM Solution Consultant Job Opening In Lima – Now Hiring Reclutamiento TI

Ingeniero implementación ITSM Solution Consultant



Job description

¿Quiénes Somos?

  • Somos una de las empresas líderes en Soluciones de Gestión de Servicios TI en Latinoamérica; realizamos algunas de las integraciones tecnológicas más innovadoras del mercado, nos enfocamos en ITSM, MDM, CMDB, Seguridad de la información, protección de datos y otras.

    Hemos crecido año con año y buscamos para nuestro equipo en Lima como Ingeniero implementación ITSM

¿Por qué trabajar con nosotros?

Un equipo multicultural, centrado y pensado en las personas como principal activo, donde encontrarás:

  • Oportunidades de crecimiento personal y profesional a nivel Latam.

  • Programas y academias de entrenamiento comercial, habilidades suaves y desarrollo humano.

  • Libertad operativa para proponer nuevas ideas e incluso el desarrollo de productos o alianzas.

Nuestra propuesta

Nos preocupamos por la constante capacitación de nuestro equipo, encontrar un adecuado balance laboral personal y fomentamos un atractivo ambiente de trabajo, mucho crecimiento, estabilidad y apoyo:

  • Ingreso 4,000 a 4,200 soles, pago de servicios de salud, conectividad y movilidad.

  • Horario de lunes a viernes de 9:00 a 6:30 p.m.
  • Zona de trabajo: Híbrido (Oficinas Sao Paulo y Asistencia Clientes)

¿Qué buscamos?

  • 2 a 3 años de experiencia mínima como: RPA, Consultor ITSM, Consultor Service Manager, Ingeniero ITSM, desarrollador ITSM, consultor BPM, ITSM Developer, Consultant ITSM, administrador ITSM, líder ITSM BPM
  • 2 a 3 años en implementación de soluciones ITSM (IT Service Management), EMS (Enterprise Service Management) o integración de procesos de negocio (BPM).

  • Conocimiento de marcas como: Aranda Software, ServiceNow, Altiris, BMC Helix BMC Remedy, Jira, Confluence, SysAid, Freshservices, SolarWinds, etc.

    Diseño e implementación de procesos como: Incidentes, problemas, CMDB, change y Asset management.

  • Capacidad para comprender y diseñar procesos de automatización y descubrimiento.

    Conocimiento y experiencia en uso y administración de herramientas de Mesas de Servicios ITSM y Gestión de Activos
  • Adecuado manejo de estándares de la industria a nivel procesos (ITIL) Certificación en ITIL V3 o V4
  • 2 a 3 años en levantamiento, análisis funcional, técnico, diseño, desarrollo y/o implementación de requerimientos (flujos de trabajo, tableros, reportes, niveles de servicio, reglas de validaciones, reportes, integraciones, etc)
  • Conocimiento deseable en Java, PHP, Net, RoR, Grails, etc, en especial desarrollo back end, manejo de HTML, Javascript y desarrollo de servicios web SOAP o Rest.

    Soluciones RPA blueprism o UIpath
  • Experiencia en base de datos relacionales como PostreSQL, MySQL o SQL Server, Oracle, DB2, informix y NoSQL como MongoDb, MariaDB, Couch, Cassandra, etc.

    Gestión básica de consultas, store procedures, jumps, funciones, etc
  • Manejo de SO Windows Linux (cualquier distribución) en ambientes virtuales, Servidores Web IIS.

  • Entrega de servicios con apego a prácticas de PM gestión de entregables, documentación y soporte de primer y segundo nivel a implementaciones.

  • Conocimiento básico de Metodologías agiles como Scrum, XP, Kanban,

Tipo de puesto: Tiempo completo

Sueldo: S/.4, S/.4,300.00 al mes

Lugar de trabajo: Híbrido en Lima, Lima


Required Skill Profession

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