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Ingeniero implementación ITSM Solution Consultant Job Opening In Lima – Now Hiring Confidential

Ingeniero implementación ITSM Solution Consultant

    Peru Jobs Expertini Expertini Peru Jobs Lima Other General Ingeniero Implementación Itsm Solution Consultant

Job description

¿Quiénes Somos?

Somos una de las empresas líderes en Soluciones de Gestión de Servicios TI en Latinoamérica; realizamos algunas de las integraciones tecnológicas más innovadoras del mercado, nos enfocamos en ITSM, MDM, CMDB, Seguridad de la información, protección de datos y otras.

Hemos crecido año con año y buscamos para nuestro equipo en Lima como Ingeniero implementación ITSM

¿Por qué trabajar con nosotros?

Somos un equipo multicultural, centrado y pensado en las personas como principal activo, donde encontrarás:

  • Oportunidades de crecimiento personal y profesional a nivel Latam.

  • Programas y academias de entrenamiento comercial, habilidades suaves y desarrollo humano.

  • Libertad operativa para proponer nuevas ideas e incluso el desarrollo de productos o alianzas.

Nuestra propuesta

Nos preocupamos por la constante capacitación de nuestro equipo, encontrar un adecuado balance laboral personal y fomentamos un atractivo ambiente de trabajo, mucho crecimiento, estabilidad y apoyo:

  • Ingreso

4,000 a 4,200 soles, pago de servicios de salud, conectividad y movilidad.
- Horario

de lunes a viernes de 9:00 a 6:30 p.m.
- Zona de trabajo

: Híbrido (Oficinas Sao Paulo y Asistencia Clientes)

¿Qué buscamos?

  • 2 a 3 años de experiencia mínima como: RPA, Consultor ITSM, Consultor Service Manager, Ingeniero ITSM, desarrollador ITSM, consultor BPM, ITSM Developer, Consultant ITSM, administrador ITSM, líder ITSM BPM
  • 2 a 3 años en implementación de soluciones ITSM (IT Service Management), EMS (Enterprise Service Management) o integración de procesos de negocio (BPM).

  • Conocimiento de marcas como: Aranda Software, ServiceNow, Altiris, BMC Helix BMC Remedy, Jira, Confluence, SysAid, Freshservices, SolarWinds, etc.
    Diseño e implementación de procesos como: Incidentes, problemas, CMDB, change y Asset management.

  • Capacidad para comprender y diseñar procesos de automatización y descubrimiento.
    Conocimiento y experiencia en uso y administración de herramientas de Mesas de Servicios ITSM y Gestión de Activos
  • Adecuado manejo de estándares de la industria a nivel procesos (ITIL) Certificación en ITIL V3 o V4
  • 2 a 3 años en levantamiento, análisis funcional, técnico, diseño, desarrollo y/o implementación de
    requerimientos (flujos de trabajo, tableros, reportes, niveles de servicio, reglas de validaciones, reportes, integraciones, etc)
  • Conocimiento deseable en Java, PHP, Net, RoR, Grails, etc, en especial desarrollo back end, manejo de HTML, Javascript y desarrollo de servicios web SOAP o Rest.

    Soluciones RPA blueprism o UIpath
  • Experiencia en base de datos relacionales como PostreSQL, MySQL o SQL Server, Oracle, DB2, informix y NoSQL como MongoDb, MariaDB, Couch, Cassandra, etc.

    Gestión básica de consultas, store procedures, jumps, funciones, etc
  • Manejo de SO Windows Linux (cualquier distribución) en ambientes virtuales,
    Servidores Web IIS.

  • Entrega de servicios con apego a prácticas de PM gestión de entregables, documentación y soporte de primer y segundo nivel a implementaciones.

  • Conocimiento básico de Metodologías agiles como Scrum, XP, Kanban.

Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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