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Head of Technical Operations Job Opening In Peru, Peru – Now Hiring DEUNA


Job description

About DEUNA
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue.

Built by the team behind DEUNAthe fastest-growing Commerce OS in Latin AmericaATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.

With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexicos digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments!

Visit https://www.deuna.com/ to learn more about us!

We are looking for a Technical Operations Head to join our team!

Responsibilities:
- System Monitoring and Alerting: Develop and implement robust monitoring systems to identify potential failures, especially post-deployment, ensuring high system reliability and performance.
- Deployment Standards: Define and maintain standards for all deployments.

Ensure that each new solution or change includes comprehensive runbooks, alerts, and metrics.
- Incident Management: Manage and coordinate responses to incidents with urgency and efficiency.

Lead the creation of thorough post-mortem analyses to prevent future occurrences.
- Documentation and Testing: Consolidate and maintain up-to-date documentation on client configurations.

Ensure all configurations are thoroughly tested and functioning optimally.
- Problem-Solving Support: Provide expert context and assistance in resolving issues during production incidents.
- Team Coordination: Oversee and coordinate the work of technical customer support agents, ensuring effective and client-focused support.
- Roadmap planning: Present regular summary reports of the overall operational health of the organization and opportunities for improvement.

Manage and drive the roadmap for operational improvements.

Qualifications:
-Bachelors degree in Computer Science, Information Systems, or a related field.
-Minimum of 10 years of experience in system operations, preferably in the fintech or e-commerce sectors.
-Proven track record in operational system management, including monitoring, incident response, and continuous improvement.
-Strong technical and analytical skills, including proficiency in SQL, Python, or similar technologies.

Prior experience with using operational tooling such as NewRelic
-Excellent problem-solving abilities and experience in handling high-pressure situations.
-Strong leadership skills with experience in managing technical teams.
-Excellent communication and documentation skills.
-Fluent in English and Spanish.

Join us at DEUNA, and be part of a dynamic team that's transforming the e-commerce payments in LATAM
What will you find when you join DEUNA?
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!

Benefits:
Vacations and additional PTO
Remote work from anywhere
Economic support for health insurance, internet and cell phone line
We all own DEUNA, we offer stock options
Learning and development platform
Multidisciplinary, diverse and dynamic team
Growth and career path

Be part of a dynamic team that's creating the next generation payments platform.

Join us at DEUNA!





PI012324294152-30511-38865038

Required Skill Profession

Operations Specialties Managers


  • Job Details

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Unlock Your Head of Potential: Insight & Career Growth Guide


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Are You Looking for Head of Technical Operations Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DEUNA adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Head of Technical Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Peru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Head of Technical Operations?

Key qualifications for Head of Technical Operations typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Head of Technical Operations Job Success

DEUNA interview tips for Head of Technical Operations

Here are some tips to help you prepare for and ace your Head of Technical Operations job interview:

Before the Interview:

Research: Learn about the DEUNA's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Final Thought:

To prepare for your Head of Technical Operations interview at DEUNA, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DEUNA's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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