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GESTORES MESA DE AYUDA - NOCTURNO Job Opening In Lima – Now Hiring NetPartners International


Job description

GESTORES MESA DE AYUDA - NOCTURNO - FINES DE SEMANA Y FESTIVOS

Descripción de la empresa

Consultora

Descripción de la vacante

-Atender los requerimientos del cliente.
-Asignar tickets a los Consultores de SAP.
-Realizar seguimiento a los Consultores que cumplan con los tickets asignados en los tiempos estimados.
-Gestionar las prioridades y responsabilizarse de los SLA.
-Manejar los sistemas de control de los clientes.
-Realizar seguimiento a las solicitudes del cliente.
-Solicitar al cliente la conexión a la VPN y a los ambientes de SAP para que el consultor pueda ingresar.
-Registrar y escalar los incidentes, problemas y solicitudes de servicio.


-Mantener informado a los que corresponda sobre el estado y progreso de los tickets.


-Gestionar el ciclo de vida del incidente o solicitud de servicio incluyendo el cierre y la verificación.


-Cierre de los incidentes y confirmación con el cliente.
-Coordinar con el Gerente de Cuenta las solicitudes de recursos de consultores.
-Realizar informe sobre las horas de consultoría utilizadas.

Requisitos

-Ingeniería de Sistemas ó Ingeniería Industrial.

- Conocimiento en SAP para asignar los tickets a Consultores Funcionales de SAP.
-Experiencia mínima 3 años realizando estas funciones.
-Conocimiento y experiencia en plataformas de seguimiento de tickets.

ASIGNACIÓN FULL Time de Noviembre 1 de 2025 al 31 de enero de 2026

Horario: 7PM-9AM DE LUNES A VIERNES - FINES DE SEMANA Y FESTIVOS DE 7:00 AM A 7:00 PM y 7.00 PM A 7:00 AM

País de Asignación: Perú

Tipo de Proyecto: Soporte Remoto

Inicio del Proyecto: 2025-11-01

Duración del Proyecto: 03 meses renovables

Modalidad de Trabajo: Remoto

Idioma: español

Tarifa: S/2100 mes


Required Skill Profession

Other General


  • Job Details

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Unlock Your GESTORES MESA Potential: Insight & Career Growth Guide


Real-time GESTORES MESA Jobs Trends (Graphical Representation)

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Are You Looking for GESTORES MESA DE AYUDA NOCTURNO Job?

Great news! is currently hiring and seeking a GESTORES MESA DE AYUDA NOCTURNO to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NetPartners International adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for GESTORES MESA DE AYUDA NOCTURNO typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for GESTORES MESA DE AYUDA NOCTURNO Job Success

NetPartners International interview tips for GESTORES MESA DE AYUDA   NOCTURNO

Here are some tips to help you prepare for and ace your GESTORES MESA DE AYUDA NOCTURNO job interview:

Before the Interview:

Research: Learn about the NetPartners International's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your GESTORES MESA DE AYUDA NOCTURNO interview at NetPartners International, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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