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Urgent! Full ATC Soporte Técnico/ Presencia/ Full o Part Time / Planilla Job Opening In Lima – Now Hiring Trust Consulting

Full ATC Soporte Técnico/ Presencia/ Full o Part Time / Planilla



Job description

Por encargo de nuestro cliente principal estamos buscando OPERADORES DE MESA DE AYUDA para operador.



REQUISITOS

* Estudios universitarios o técnicos (trunco / en curso / finalizado) cualquier carrera

* Experiencia en Call Center mínimo 3 meses

* Deseable exp en mesa de ayuda

* Conocimiento en Office nivel intermedio

* Disponibilidad inmediata

* Disponibilidad para trabajar de manera presencial en La Victoria (límite con Lince y San Isidro)



FUNCIONES

* Recibir llamadas de clientes Claro Perú y dar soporte técnico a las dudas presentadas sobre el servicio.

* Atención de tickets.

* Programar asistencia técnica / reprogramación.

* Reconfirmar visitas 1h antes de la programación.

* Revisar asignación de técnicos por bucket y zona.



HORARIO LABORAL FULL TIME: ¡Trabaja 48h semanales! (elige tu horario)

Lunes a domingo: TURNO AM Rango de 7AM A 6PM / TURNO PM Rango de 11AM A 9PM



HORARIO LABORAL PART TIME: ¡Trabaja 24h semanales! (elige tu horario)

Lunes a domingo: TURNO PM Rango de 4PM A 8PM

(Descanso rotativo 1 vez por semana)



TE OFRECEMOS:

Ingreso a planilla desde el primer día de trabajo (gratificaciones, CTS, vacaciones pagadas, asignación familiar, EsSalud)

Sueldo Fijo Full time S/.1200 + Bono de alimentos S/100 (solo para el turno pm)

Sueldo Fijo Part time S/.700 + Bono de alimentos S/50 (solo para el turno pm)

8 días de capa y firmas contrato


Required Skill Profession

Other General



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