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Urgent! Ejecutivo/a Emergencias Job Opening In Distrito de Miraflores – Now Hiring Expertia

Ejecutivo/a Emergencias



Job description

Atención con prioridad a los casos de emergencia de los pasajeros en los destinos derivados por correo o llamada.

Seguimiento a cada caso de emergencia hasta el cierre del mismo, manteniendo siempre informada a la agencia de viajes.

Las emergencias, reclamos, incidencias pueden derivar en proceso de reembolso, devolución, compensación, por lo que se debe realizar el seguimiento hasta del termino del proceso.

Atención a nuestro cliente en emisiones y reemisiones de boletos aéreos y/o el servicio ofrecido (seguro de viaje), medios de emisión GDS, Sabre, Amadeus, Kiu y plataforma del seguro.

EXPERTIA TRAVEL es el Holding Turístico que agrupa a emblemáticas empresas de turismo de Sudamérica que incluye a las marcas: Nuevo Mundo Viajes y AGIL Perú en turismo emisivo.

Por el lado de turismo receptivo, Condor Travel, Tropic DMC, entre otras.

Nuestro propósito es crear juntos experiencias para toda la vida.

Requisitos

Estudios técnicos o universitarios culminados en Turismo y Hotelería, Administración de Empresas, o afines.

Mínimo 2 años en puestos similares dentro del sector turismo.

Conocimientos GDS (sabre, amadeus) intermedio- avanzado.

Manejo de Office (Excel, Word, PPT) a nivel intermedio.

Conocimiento en Venta de servicios (hoteles, traslados, excursiones).

Manejo de técnicas de atención al cliente.

Conceptos básicos de temas administrativos y Contable.

Disponibilidad para turnos rotativos y laborar 6 días a la semana.

Beneficios

Modalidad híbrida.

Ingreso a planilla con todos los beneficios de ley.

Traslados de retorno a domicilio (turnos madrugada).

Cobertura de la EPS en % al titular de la póliza.

Oportunidad de crecimiento.

Convenios Corporativos.

Día libre por cumpleaños.


Required Skill Profession

Other General



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