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Executive Recruiter at FlexPath Recruiting
Position: Director of Operations
Overview:
Heritage Recruiters is proud to partner with a dynamic and fast-growing advertising company in search of a Director of Operations to lead and scale internal systems, client delivery processes, and cross-functional execution.
This is a mission-critical leadership role ideal for someone with a sharp operational mindset, strong communication skills, and a passion for driving efficiency in a creative, fast-paced environment.
The ideal candidate will have experience leading operations in an agency or marketing services setting, with a proven ability to build scalable systems, manage high-performing teams, and ensure client deliverables are met with precision.
Responsibilities:
- Oversee day-to-day business operations across project management, client services, creative production, and finance coordination
- Identify and implement process improvements to increase efficiency, scalability, and team collaboration
- Partner with executive leadership to drive strategic planning, resource allocation, and operational KPIs
- Develop and manage operational budgets, vendor contracts, and workflow systems
- Monitor client deliverables and internal SLAs to ensure projects are completed on time and on budget
- Build and mentor high-performing teams across departments
- Own internal systems and tools (e.g., project management software, CRM, time tracking)
- Serve as a liaison between creative, client-facing, and technical departments to ensure smooth operations
Requirements:
- 7+ years of operations leadership experience, preferably within advertising, marketing, or creative services
- Strong background in business process design, team management, and client delivery operations
- Proven ability to implement and scale systems and infrastructure
- Familiarity with project management tools (e.g., Asana, Monday.com, Wrike) and CRM systems
- Exceptional organizational and leadership skills
- Strong financial acumen and experience managing budgets
- Comfortable in a fast-moving, creative, and entrepreneurial environment
- Base Salary: $170K+ (commensurate with experience)
- Annual performance-based bonuses
- Comprehensive health, dental, and vision insurance
- 401(k) with employer match
- Generous PTO and paid holidays
- Flexible work environment with hybrid in-office/remote options
Why Join?
- Take on a key leadership role in a fast-growing creative company with national clients
- Shape operational strategy, build infrastructure, and lead talented teams
- Work in a collaborative, forward-thinking culture that values innovation and excellence
- Opportunity to grow alongside an ambitious leadership team
Heritage Recruiters is excited to connect seasoned operational leaders with this high-impact opportunity.
If you're a driven Director of Operations ready to scale a top-tier advertising company, apply today!
Seniority level
Employment type
Employment type
Full-time
Job function
Job function
Project Management Industries
Advertising Services
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
Paid maternity leave
Paid paternity leave
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