Urgent! Cuzco Operations Coordinator Job Opening In Cusco – Now Hiring G Adventures
About Us
G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple: to change lives through travel.
And not just our travelers’ either.
Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day.
You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
About the role
Reporting to the Cuzco Operations Manager, the Operations Coordinator serves the needs of G Adventures customers – internal and external.
Duties will include working with suppliers and the Reservations team using efficient process and actioning any foreseeable problems.
You will also need to communicate clearly and efficiently with travelers.
Support for the Cuzco Operations Manager to ensure accuracy of product and flow of operations.
What you’ll be doing:
Support the Global Sales and Brand teams in information-gathering and logistics related to travelers before arrival.
Assist in ensuring the G Adventures brand and other client brands are properly represented throughout the region.
Purchase / Book all tickets and services required as per the trips technical itineraries.
If required, organize every week, the budget required to realize those purchases.
Assist with validations to facilitate vendor reservations in coordination with the reservations team.
This includes on-tour and post tour changes where modifications to the system are needed so that invoices match the system when received.
Assessment and communication of cancellation fees to Base Camp Operations team.
Will generally require collaboration with the buying team and negotiation with suppliers.
Organize all the pre-tour information needed by the travelers : Welcome Letters/Welcome Packages, checking Good to Go, boarding passes, reconfirmation of services… in the case they can not be performed by the CEO or there is no CEO associated with the tour.
Run travelers briefing at the G Adventures office (or at hotels when required) and ensure all necessary information is provided to the travelers.
Take part in the rental process of equipment during the Welcome briefing and ensure payment is taken and recorded accordingly.
Monitor the information in the Slack trip channels and make sure all necessary information is provided there.
At the end of the trip, archive the trip channels as necessary.
Monitoring of incident reports as they come in, communicating with the Reservation and CEO Manager as necessary to determine if follow up is needed, and communicating with appropriate individuals to assist in issue resolution.
Coordinate with the Regional Operations Leadership team regarding last minute changes, and keep the CEO’s and providers informed.
Through a deep knowledge of the region, assist the Latam reservation Team with solutions when new alternatives are needed to ensure a trip can run according to its itinerary.
Support the Customer Solutions team for on-tour and post-tour issues, investigating, collaborating and communicating with the stakeholders to manage situations as effectively as possible and bring them to resolution.
In case of emergency, you might be required to assist outside of regular work hours.
To contribute to G Adventures performance by displaying a positive, enthusiastic attitude and showing support and involvement in G Adventures initiatives and activities
Desired Skills and Experience
Must Have:
Computer skills
Highly proficient in English both written and spoken
3+ years experience in the travel industry
Able to work on a Tuesday to Saturday work schedule (5 days/week)
Familiarity with Regional Geography
Excellent Customer Service and Listening Skills
Problem Solving/Complaint Resolution
Decision Making Skills
Team Player, Flexible, Co-operative Approach
Self Motivated and Goal orientated
Excellent Attention to Detail, Well Organized
Positive and Innovative Attitude
Good time management skills
Nice to Have:
Knowledge of G Adventures product in the region
Vocational Qualification related to Travel & Tourism/Business
We thank all interested candidates; however only those chosen for an interview will be contacted.
***QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU**
What do we offer you?
Competitive salary commensurate with the role
Competitive benefits package
Birthday day off
Vacation time for you to recharge
Enhanced Parental Leave
Learning and growth opportunities
Employee Resource Groups
*Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
We consider all qualified applicants.
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Unlock Your Cuzco Operations Potential: Insight & Career Growth Guide
Real-time Cuzco Operations Jobs Trends in Cusco, Peru (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Cuzco Operations in Cusco, Peru using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 164 jobs in Peru and 12 jobs in Cusco. This comprehensive analysis highlights market share and opportunities for professionals in Cuzco Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! G Adventures is currently hiring and seeking a Cuzco Operations Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cuzco Operations Coordinator Jobs Cusco.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at G Adventures adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cuzco Operations Coordinator Jobs Peru varies, but the pay scale is rated "Standard" in Cusco. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cuzco Operations Coordinator typically include Supervisors Of Office And Administrative Support Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Cuzco Operations Coordinator interview at G Adventures, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the G Adventures's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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