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Customer Support Job Opening In Lima – Now Hiring CIAL Dun & Bradstreet


Job description

Why work with us?

We are a fast-growing company that is revolutionizing the world of data in Latin America

CIAL Dun & Bradstreet is the leading provider of business decisioning solutions and commercial data across Latin America and the Caribbean.

Our solutions are designed to transform how businesses manage risk and make critical decisions about the companies they rely on.

At CIAL, we firmly believe that every team member plays a critical role towards achieving our goal of enabling businesses to thrive in any economic environment.

It's our people, not technology, that makes what we do possible.

It's our people, not data, that turns information into insights.

And it's our people, not algorithms, that cares to help our clients make better informed decisions.

We are innovative, agile, and inspired by data – and we are looking for people that share those values to join our mission to build stronger businesses

Join the data-revolution

What you will do:

  • Respond to client inquiries
    through multiple channels – email, chat, and phone.

  • Coordinate with internal teams
    such as operations and finance to address client needs.

  • Handle after-sales support
    to help resolve client issues efficiently and professionally.

What we are looking for:

  • At least 2 years in a B2B customer-facing role.

  • Strong communication, multitasking, and teamwork skills.

  • Intermediate English proficiency and a positive, solutions-oriented mindset.

CIAL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in Lima, Peru, highlighting market share and opportunities for professionals in Customer Support roles.

356 Jobs in Peru
356
118 Jobs in Lima
118
Download Customer Support Jobs Trends in Lima and Peru

Are You Looking for Customer Support Job?

Great news! is currently hiring and seeking a Customer Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CIAL Dun & Bradstreet adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Customer Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support?

Key qualifications for Customer Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support?

To improve your chances of getting hired for Customer Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Job Success

CIAL Dun & Bradstreet interview tips for Customer Support

Here are some tips to help you prepare for and ace your Customer Support job interview:

Before the Interview:

Research: Learn about the CIAL Dun & Bradstreet's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support interview at CIAL Dun & Bradstreet, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CIAL Dun & Bradstreet's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Positions

Setting up job alerts for Customer Support is easy with Peru Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!