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Customer Support Engineer Job Opening In San Isidro – Now Hiring Liferay


Job description

About Liferay
Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa.

As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges.

Liferay's all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation.

Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don't just make awesome software, we are also fueled by a greater-than-profit vision.

By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others.

This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world.

Oh, we're also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

About You And This Role
Liferay is looking for a Customer Support Engineer to join our Support team.

If you are capable of solving complex problems, have excellent communication skills, and enjoy mentoring others, you could be a great candidate for our team
*Key Objectives *

  • Support our Enterprise Edition customers;
  • Assist customers in installing, using, configuring, and diagnosing problems with the Liferay Portal;
  • Solve mission-critical customer issues, build intranets, extranets, and websites with Liferay Portal;
  • Being able to configure different scenarios per day, aiming to test and reproduce problems reported

Required Qualifications

  • Experience with several application servers (Tomcat, Jboss, Weblogic, Websphere, etc.).

  • Experience with databases (MySQL, PostgreSQL, Oracle, SQL Server, DB2, etc.).

  • Experience in website development and/or administration.

  • System Admin and Linux experience.

  • Knowledge in networking concepts, managing environments, operating systems, standards and protocols, Java, etc.

  • Customer service with experience
  • Advanced Spanish for Latin American clients and Advanced English for communicating with internal teams from global offices.

Preferred Qualifications

  • Experience working with SaaS and/or PaaS technologies
  • Like to learn and guide.

  • Like and have the ability to solve complex problems.

  • Good communication skills, both written and verbal.

  • Be flexible, work well under pressure and meet deadlines.

  • Demonstrate problem-solving skills together with the team.

  • Like to share knowledge.

  • Be passionate about technology.

*What We Offer *

  • Salary package w/ competitive benefits according to qualifications and experience Opportunities to take responsibility, grow professionally, and Stay Nerdy
  • A positive and collaborative work culture
  • Working at a leading open-source company

*Equal Opportunities Employer - Statement *
Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work.

Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Support Potential: Insight & Career Growth Guide


Real-time Customer Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Support in San Isidro, Peru, highlighting market share and opportunities for professionals in Customer Support roles.

358 Jobs in Peru
358
36 Jobs in San Isidro
36
Download Customer Support Jobs Trends in San Isidro and Peru

Are You Looking for Customer Support Engineer Job?

Great news! is currently hiring and seeking a Customer Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Liferay adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Customer Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Isidro. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Support Engineer?

Key qualifications for Customer Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Support Engineer?

To improve your chances of getting hired for Customer Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Support Engineer Job Success

Liferay interview tips for Customer Support Engineer

Here are some tips to help you prepare for and ace your Customer Support Engineer job interview:

Before the Interview:

Research: Learn about the Liferay's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Support Engineer interview at Liferay, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Liferay's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Support Engineer Positions

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