Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Service Representative 0856 Lima, Peru.
Peru Jobs Expertini

Urgent! Customer Service Representative - 0856 - Lima, Peru Job Opening In Lima – Now Hiring Confidential

Customer Service Representative 0856 Lima, Peru



Job description

About the client:
Our client, a personal injury law firm based in the U.S., is seeking a
Customer Service Representative
to join their team.

The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.

About the role:
As a
Customer Service Representative
, you will serve as the first point of contact for clients, ensuring their questions and concerns are addressed promptly and professionally.

This role involves managing client communications, assisting with administrative tasks, and supporting the intake manager and legal team.

The ideal candidate will be organized, empathetic, and able to handle sensitive client matters with discretion.

U.S. Law Firm Experience Is Required.
Personal Injury experience is a plus.
What you'll be doing:

  • Handle inbound and outbound calls with professionalism and empathy.

  • Assist clients by answering questions, scheduling appointments, and providing case status updates.

  • Document client information accurately into the firm's case management system.

  • Support intake and legal teams with follow-ups and administrative tasks.

  • Escalate urgent client matters to the appropriate team members.

  • Provide excellent customer service to ensure clients feel valued and supported throughout the legal process.

Who are we looking for?

  • 1+ year of experience in customer service, call center, or administrative support roles; law firm experience is a plus.

  • Strong communication skills in English (both verbal and written).

  • Ability to multitask and work efficiently in a fast-paced environment.

  • Self-motivated with the ability to work independently.

  • Proficient in Microsoft Office and quick to learn case management or CRM systems.

  • Professional phone etiquette, empathy, and strong attention to detail.

Position:
Customer Service Representative

Remote Status:
Fully Remote

Preferred Location:
Latin America

Working Hours:
9 am - 6 pm EST

Holidays:
US Federal Holidays

Salary:
USD 700 to USD 1000 per month

Internal Job ID:
0856


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Lima, Peru (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Lima, Peru using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 352 jobs in Peru and 126 jobs in Lima. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service Representative 0856 Lima, Peru Job?

    Great news! is currently hiring and seeking a Customer Service Representative 0856 Lima, Peru to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Peru laws and regulations
  • What Is the Average Salary Range for Customer Service Representative 0856 Lima, Peru Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Service Representative 0856 Lima, Peru?

    Key qualifications for Customer Service Representative 0856 Lima, Peru typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Customer Service Representative 0856 Lima, Peru?

    To improve your chances of getting hired for Customer Service Representative 0856 Lima, Peru, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Customer Service Representative 0856 Lima, Peru Job Success
    Confidential interview tips for Customer Service Representative   0856   Lima, Peru

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service Representative 0856 Lima, Peru interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Customer Service Representative 0856 Lima, Peru Positions

    Setting up job alerts for Customer Service Representative 0856 Lima, Peru is easy with Peru Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!