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Customer Service - Advanced English [Hybrid | Miraflores] Job Opening In Lima District – Now Hiring Teleperformance


Job description

Resumen

Why TP?

We are the industry leader with presence in 100 countries! Great Place to Work has ranked us as one of the best companies in the country and the world.

We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Associate:

  • Respond to all customer inquiries.

  • Provide excellent customer service by being a good listener.

  • Work with confidential customer information while treating it sensitively.

  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.

  • Keep a constant working knowledge of our client’s products, services, and promotions.

  • Document and update records in the required systems.
  • Requisitos

    Who are you?

  • A high school graduate (must have a diploma or certificate).
  • Someone with an advanced English level and excellent communication skills.
  • A person who is polite and empathic at the same time.

    Someone who can put themselves in somebody else's shoes to understand their feelings or thoughts.
  • Someone who knows how to solve problems most positively.
  • Someone who sees the big picture but also the tiny details.
  • A person with no experience but with a proactive and confident attitude.
  • Enjoy:

  • 6-month contract.
  • Available to hybrid work, from home & in Miraflores
  • Paid training from day one
  • Salary of S/.

    2,000 + 15% variable + internet bonus
  • Available schedules from Monday to sunday (1 day off) (48 hours per week).

  • Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Lima District, Peru, highlighting market share and opportunities for professionals in Customer Service roles.

    354 Jobs in Peru
    354
    131 Jobs in Lima District
    131
    Download Customer Service Jobs Trends in Lima District and Peru

    Are You Looking for Customer Service Advanced English [Hybrid | Miraflores] Job?

    Great news! is currently hiring and seeking a Customer Service Advanced English [Hybrid | Miraflores] to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Teleperformance adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Peru laws and regulations

    What Is the Average Salary Range for Customer Service Advanced English [Hybrid | Miraflores] Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Lima District. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Advanced English [Hybrid | Miraflores]?

    Key qualifications for Customer Service Advanced English [Hybrid | Miraflores] typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Service Advanced English [Hybrid | Miraflores]?

    To improve your chances of getting hired for Customer Service Advanced English [Hybrid | Miraflores], consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Service Advanced English [Hybrid | Miraflores] Job Success

    Teleperformance interview tips for Customer Service   Advanced English [Hybrid | Miraflores]

    Here are some tips to help you prepare for and ace your Customer Service Advanced English [Hybrid | Miraflores] job interview:

    Before the Interview:

    Research: Learn about the Teleperformance's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service Advanced English [Hybrid | Miraflores] interview at Teleperformance, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Teleperformance's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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