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Community manager Job Opening In Santiago de Surco – Now Hiring NGR S.A.


Job description

Únete a la Familia NGR y vive una experiencia ÚNICA

En NGR tenemos el propósito de entregar cariño y energía a través del sabor y experiencias únicas y, para seguir trascendiendo con nuestro propósito, estamos buscando a nuestro/a próximo/a
COMMUNITY MANAGER.
¿Quiénes somos?
Somos una gran familia con más de 8000 colaboradores/as apasionados/as por la gastronomía, pero sobre todo por nuestras personas.

Contamos con 6 marcas increíbles:
Bembos, Chinawok, Don Belisario, Dunkin, Papa Johns y Popeyes
.

Adicionalmente, creemos firmemente que las diferencias nos enriquecen y el respeto nos une.

Valoramos la diversidad y estamos comprometidos/as con la inclusión, respetando todas las formas de entregar cariño y energía.

¿Cuáles serán tus principales retos y desafíos?

  • Gestionar quejas recibidas a través de los canales mencionados, asegurando una pronta resolución y coordinación con las tiendas para garantizar la entrega de pedidos, o derivando los casos a las áreas correspondientes.

  • Elaborar reportes semanales sobre las quejas y consultas recibidas a través de los canales de redes sociales.

  • Gestionar y hacer seguimiento a las quejas recibidas en el Libro de Reclamaciones de E-Commerce, en coordinación con el área de Servicio de Atención al Cliente (SAC), para garantizar la correcta resolución de los casos.

  • Brindar atención personalizada y comunicación directa a clientes específicos a través de inbox o DM cuando el caso lo requiera, asegurando una resolución eficaz y satisfactoria.

  • Llenar de manera precisa el reporte semanal de Reclamos RRSS multimarca en Google Drive, asegurando que todos los datos estén actualizados.

¿Qué necesitas para ser el próximo/a Community manager?

  • Egresado de las carreras de Comunicaciones, Ciencias Publicitarias, Marketing o carreras afines.

  • Gestión de quejas y reclamos Resolución de incidencias Manejo del Libro de Reclamaciones de E-Commerce.

  • Uso de Excel
  • Comunicación escrita y digital(buen nivel de redacción)
  • Experiencia 1 - 2 años como Community manager

¿Qué te ofrecemos?

  • Ser parte de una de las mejores empresas a nivel nacional con una cultura organizacional llena de cariño y energía (Puesto 2 en Great Place To Work 2025)
  • Oportunidades de crecimiento dentro de NGR.

  • Ingreso a planilla con todos los beneficios de ley.

  • 25% de descuento en todas nuestras marcas .

  • Plataforma de descuentos corporativos en distintos ámbitos como Entretenimiento, Retail, Deporte, Etc.

  • Acceso a plataforma de bienestar con psicología, medicina y nutrición.

**NGR es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación**

Required Skill Profession

Other General


  • Job Details

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Unlock Your Community manager Potential: Insight & Career Growth Guide


Real-time Community manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Community manager in Santiago de Surco, Peru, highlighting market share and opportunities for professionals in Community manager roles.

2091 Jobs in Peru
2091
128 Jobs in Santiago De Surco
128
Download Community Manager Jobs Trends in Santiago De Surco and Peru

Are You Looking for Community manager Job?

Great news! is currently hiring and seeking a Community manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NGR S.A. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Community manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Santiago de Surco. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Community manager?

Key qualifications for Community manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Community manager?

To improve your chances of getting hired for Community manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Community manager Job Success

NGR S.A. interview tips for Community manager

Here are some tips to help you prepare for and ace your Community manager job interview:

Before the Interview:

Research: Learn about the NGR S.A.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Community manager interview at NGR S.A., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NGR S.A.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Community manager Positions

Setting up job alerts for Community manager is easy with Peru Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!