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Client Support Manager Job Opening In Lima – Now Hiring Novakid


Job description

NovaKid - Novakidschool (online-school for children 4 -12 years old, in which children remotely learn English language with natives from the US and the UK.

Our customers come from more than 50 countries all over the world.

We have 80K+ students and 3K+ teachers.

Our international team is proud of 400+ developers, support managers and marketing gurus.

We are looking for the Client Support Manager with knowledge of Spanish and English languages.

Duties:

  • Support users in Spanish, solving problems that arise during the lesson.

    Resolving complex cases in chat or by calls
  • Assisting with translations into Spanish (instructions, clients' responses templates etc)
  • Assisting with Non Assisted Support (chat bot)

  • Remote work, you can work from almost anywhere

  • Full time - 5 days working week, one working day on weekend, 40 hours per week
  • Working shifts 9:00-18:00
  • Interesting project, please contact us

Required Skill Profession

Other General


  • Job Details

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Unlock Your Client Support Potential: Insight & Career Growth Guide


Real-time Client Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Support in Lima, Peru, highlighting market share and opportunities for professionals in Client Support roles.

198 Jobs in Peru
198
72 Jobs in Lima
72
Download Client Support Jobs Trends in Lima and Peru

Are You Looking for Client Support Manager Job?

Great news! is currently hiring and seeking a Client Support Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Novakid adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Peru laws and regulations

What Is the Average Salary Range for Client Support Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lima. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Support Manager?

Key qualifications for Client Support Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Support Manager?

To improve your chances of getting hired for Client Support Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Support Manager Job Success

Novakid interview tips for Client Support Manager

Here are some tips to help you prepare for and ace your Client Support Manager job interview:

Before the Interview:

Research: Learn about the Novakid's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Support Manager interview at Novakid, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Novakid's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Support Manager Positions

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