Client Desk Relationship Manager

Job description

Discover your future at Citi

Working at Citi is far more than just a job.

A career with us means joining a team of more than 230,000 dedicated people from around the globe.

At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Associate is an intermediate-level position responsible for assisting clients in raising funds in the capital markets, as well as in providing strategic advisory services for mergers, acquisitions and other types of financial transactions in coordination with the Institutional Banking team.

The Associate also serves as an intermediary in trading for clients.

The overall objective of this role is to act as a strategic advisor to our clients by formulating investment strategies and raising capital for clients.

Responsibilities:

• Work closely with senior bankers to provide overall relationship management support
• Provide a wide range of treasury and corporate finance solutions, including day-to-day cash management, trade, vendor finance, foreign exchange, loans, debt capital markets (fixed income and bank), share repurchase, and interest rate and equity derivatives
• Support bankers in cross-selling Citi's full spectrum of products and services to generate revenue by identifying and responding to customers' financial, advisory, transactional needs
• Conduct marketing and execution activities in coordination with Bankers, Relationship Analysts and Associates, Citi's international offices and product/investment banking partners
• Responsible for developing an understanding of all credit, transactional and franchise risks in coordination with senior coverage officers to facilitate deal execution and risk mitigation processes, including the preparation of credit approvals, obtaining Capital and Risk approvals, and supervising transaction return calculations
• Evaluate public filings, research reports, operations, business plans and financial forecasts to produce strategic and financial analyses
• Continuously stay informed of best practices and market and industry trends
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

Qualifications:

• 5-8 years of experience
• MBA or Master's Degree in Business preferred
• Proven and progressive related lending/credit experience or equivalent product experience
• Demonstrated credit skills, including a background in credit
• Experience with large corporate clients, capital markets products, derivatives, credit, cash management, trade, finance and securities products preferred
• Comprehensive knowledge of Corporate Banking business including related products, pertinent regulations and the lending and credit approval process
• Consistently demonstrate clear and concise written and verbal communication
• Demonstrated planning, negotiation, organizational and analytical skills

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed.

Other job-related duties may be assigned as required.

The Relationship Manager (AVP) is a seasoned professional role.

Responsibilities:

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations;
• Serves as clients' contact point and is responsible for managing internal departments to address any customer service issues;
• Introduces solutions to clients in building and strengthening an effective portfolio;
• Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs;
• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate Know Your Client (KYC) and other compliance deliverables are met;
• Identifies cross-sell opportunities to deepen and increase share of wallet;
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Supports the Senior Relationship Managers in structuring deals that balance risk and reward;
• Maximizes client experience by proactive sharing markets updates, trend and intelligence;
• Assists Senior Relationship Manager or Team Leader in in the research and identification of prospective clients;
• Networks with clients to identify avenues for new business opportunities
• Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department
• Actively protects Citi's assets and reputation by being the first line of defense from credit risk management perspective
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

Qualifications:

• 5-8 years of experience
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates core credit skills
• Demonstrates an intermediate level of Early Warning Detection skills
• Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
• Demonstrates advanced understanding of accounting principles, financial modeling and statement analysis
• Ability to work effectively in team setting
• Excellent interpersonal, communication and influencing skills
• A self-starter, with positive/can-do approach, embraces changes and is bold;
• High level of energy, enthusiasm and motivation
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs.
  
  
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights
• Must have a sharp business development focus and demonstrative innovative approaches

Education:

• Bachelor's/University degree or equivalent experience

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Job Family Group:

Institutional Banking

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Job Family:

Corporate Banking

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Required Skill Profession

Other General