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Urgent! Asistente de Soporte Operativo Job Opening In Magdalena Del Mar – Now Hiring Servex Perú

Asistente de Soporte Operativo



Job description

Somos Una Empresa Orgullosamente Peruana Con Mas De 24 Años En El Mercado; Brindamos Servicios Especializados De BPO y Call Center, Con Presencia En Arequipa y Lima.

Nos Encontramos En La Búsqueda Del Mejor Talento Para Cubrir La Posición De

ASISTENTE DE SOPORTE OPERATIVO - SEDE LIMA
Requisitos

  • Técnico o universitario concluidos/truncos en las carreras de Ing.

    Industrial/ Administración/ Computación y/o carreras afines.

  • Experiencia de 6 meses (especifica) y 1 año (general)
  • Conocimientos a nivel intermedio (INDISPENSABLE Y COMPROBABLE).

Funciones

  • Dar soporte a la operación en todo lo relacionado con aprobaciones de acuerdos de pago, cancelaciones, ajustes y reclamaciones, coordinando y escalando directamente con el socio estratégico y cliente interno.

  • Soporte al área de operaciones en las actividades diarias.

  • Generar y enviar documentos de pagos autorizados a los clientes.

  • Generar y enviar a los clientes documentos previos al proceso de cancelación.

  • Asegurar la continuidad del ciclo de vida de los acuerdos de pago.

  • Apoyar en la atención de requerimientos de los socios estratégicos, previa coordinación con su jefe inmediato.

  • Asegurar que los clientes cuenten con los documentos necesarios previo a realizar los pagos.

  • Asegurar el cumplimiento del proceso de cancelación antes los socios estratégicos y la empresa.

  • Continuar y asegurar el cumplimiento de los acuerdos
  • Reportar incidentes en la gestión diaria y participar de las reuniones de mejora en la gestión
  • Otras funciones que le asigne su jefe inmediato

Beneficios

  • Salario S/ en planilla régimen general
  • Todos los beneficios de acuerdo a ley desde el primer día (CTS, Gratificación, Utilidades, ESSALUD, 30 días de Vacaciones)
  • Horario de L a V de 8:00 am a 6:30 pm, 1 sábado al mes de 8:00 am a 1:00 pm
  • Línea de carrera
  • Capacitación constante

Promovemos la diversidad de género, origen étnico, nacionalidad y la inclusión de personas con discapacidad, mediante la igualdad de oportunidades en todos los procesos; por lo que te invitamos a participar en el proceso de selección.


Required Skill Profession

Other General



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