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Urgent! asistente de servicios generales Job Opening In El Callao – Now Hiring AliCorp

asistente de servicios generales



Job description

Fecha: 16 sep.

2025

Ubicación: CALLAO, Peru

Empresa: Alicorp S.A.A.

¿Cuál será tu desafío?

Gestionar y optimizar el servicio de telefonía celular corporativa (2,500 líneas), asegurando el control presupuestal, la correcta administración de los recursos, la generación de indicadores clave (KPIs) y reportes estratégicos mediante herramientas de análisis de datos, contribuyendo a la eficiencia operativa y a la toma de decisiones en la compañía.

¿Qué harás en tu rol?

  • Administrar el portafolio de 2,500 líneas móviles corporativas, asegurando su correcta activación, baja, portabilidad y actualización de planes según necesidades del negocio.

  • Controlar y dar seguimiento al presupuesto asignado al servicio de telefonía, garantizando eficiencia y optimización de costos.

  • Establecer, dar seguimiento y reportar KPIs de gestión del servicio (consumos, ahorros, incidencias, tiempos de atención, satisfacción de usuarios).

  • Desarrollar y mantener dashboards dinámicos en Power BI para la visualización y análisis de información en tiempo real.

  • Negociar y coordinar con operadores y proveedores de telefonía para asegurar la continuidad y mejora del servicio.

  • Brindar soporte de primer nivel a usuarios internos sobre incidencias y consultas relacionadas con la telefonía corporativa.

  • Proponer y ejecutar iniciativas de mejora continua para la gestión de líneas, procesos y contratos.

  • Elaborar reportes periódicos a la gerencia, consolidando data financiera, técnica y de servicio.

¿Qué necesitamos de ti?

  • Experiencia previa en áreas de gestión administrativa.

  • Experiencia previa de 2 años en gestión de telecomunicaciones, servicios generales, o gestión de contrtos corporativos.

  • Experiencia analizando data de gran volumen, presupuesto y gestión con proveedores.

  • Dominio de Excel a nivel avanzado.

  • Dominio de Power Bi.
  • Gestión de líneas móviles y servicios de telefonía corporativa.

  • Manejo de KPIs y dashboards.


Required Skill Profession

Other General



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