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Urgent! Asistente de servicio al cliente y contable Job Opening In Distrito de Miraflores – Now Hiring MAXILAB

Asistente de servicio al cliente y contable



Job description

ASISTENTE DE SERVICIO AL CLIENTE Y CONTABLE

Responsabilidades principales

· Gestionar y dar seguimiento a reclamos, devoluciones e incidencias de clientes (60% del tiempo).

· Brindar atención personalizada a los clientes, asegurando su satisfacción y fidelización.

· Elaborar reportes periódicos de gestión de reclamos y proponer mejoras en procesos de atención.

· Manejar bases de datos y reportes en Excel a nivel intermedio.

· Apoyar al área contable y administrativa en tareas como registro de operaciones, conciliaciones, control de documentos y archivo (40% del tiempo).

· Coordinar con el área administrativa y contable para asegurar el cumplimiento de procesos internos y plazos establecidos.

Requisitos:

· Edad: 25 años en adelante.

· Estudios superiores en curso o concluidos en Contabilidad, Administración o carreras afines.

· Experiencia mínima de 1 año en atención al cliente, solución de reclamos y apoyo administrativo-contable.

· Dominio intermedio de Excel.

· Conocimientos básicos de procesos contables (registros, conciliaciones, archivo de documentos).

· Habilidad para interactuar con clientes y resolver problemas de manera eficiente.

· Cualidades personales: proactividad, organización, capacidad de análisis, seguridad y habilidad para trabajar bajo presión.

Beneficios:

· Ingreso a Planilla Pequeña Empresa (CTS, Gratificación, EsSalud, Vacaciones).

· Essalud y Seguro Vida Ley desde el primer día de trabajo.

· Bono mensual basado en el cumplimiento de indicadores y objetivos.

· Convenios y descuentos corporativos.

· Ambiente laboral dinámico y profesional.

· Oportunidad de crecimiento dentro de una empresa consolidada y líder en el sector.

Condiciones laborales:

· Horario: Lunes a Viernes de 9:00 a.m. a 6:30 p.m. y Sábados de 9:00 a.m. a 1:00 p.m.

· Modalidad: 100% presencial.

· Ubicación: Miraflores.

· Sueldo: S/1,200 + S/300 (bono basado en indicadores y objetivos).

Tipo de puesto: Tiempo completo

Lugar de trabajo: Empleo presencial


Required Skill Profession

Other General



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